blog the-best-faq-page-examples-and-how-to-make-your-own 
Zendesk
MARCH 31, 2021
Higher volumes of customer requests are making agents more stressed. To handle this overflow of tickets, do what the pros do: Let your customers take the reins with self-service. It also frees up your team to handle those complex issues that customers can’t solve on their own. 8 great FAQ page examples.
Zendesk
FEBRUARY 17, 2022
Consumers aren’t always willing to make a purchase on a whim. And if you wait to interact with them until the end of their decision-making process, you’re missing out on profitable sales opportunities. Mapping out the journey provides an in-depth view of how your potential customers behave at every step in the buying process.
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Comm100
FEBRUARY 15, 2022
If you want your brand to thrive in the modern market , you’ll need to know how to pivot your customer service practices to give your target consumers what they want ASAP. Let’s break down how you can do just that now. Uber is one easy example. What are on-demand economies?
Intercom
DECEMBER 17, 2018
If you want to support customers with live chat, you’ll need to make smart decisions about where it’s added to your site, how your customer service team will use it, and how it integrates with your other support processes. How live chat fits with evolving customer service needs.
Zendesk
JULY 26, 2022
As technology rapidly changes and expands, keeping up with the best business practices in the digital world can feel overwhelming. When your prospects can simply see ads and buy products online from their couches, there’s no reason for them to seek out other options. Examples of digital selling. What are digital sales?
Intercom, Inc.
OCTOBER 24, 2018
How do you scale a support organization without breaking the budget or killing the quality of the customer experience? With more than 30,000 customers and 100 people on the Customer Support team, we’ve come a long way from the team of just nine when we first shared a blog post on using Intercom to support our customers.
Comm100
AUGUST 8, 2022
If you feel like you need to catch up on what chatbots are and how they work, you’ve come to the right place. In this article, we’ll answer your questions like “what is a chatbot?” In this article, we’ll answer your questions like “what is a chatbot?” and “how does a chatbot use machine learning?”. What is a chatbot?
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