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13 of the most popular Customer Experience blogs

Steven Van Belleghem

Shep Hyken’s Customer Service Blog. On his blog, he writes excellent pieces about customer service, customer loyalty, internal service, customer relations and customer experience. On his blog, he writes excellent pieces about customer service, customer loyalty, internal service, customer relations and customer experience.

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Want to hire great designers? Start a blog.

Intercom, Inc.

We worked for a social network so we had to build something like that as well. It was as if someone had put my tangled thoughts into crystal clear writing. We’ve found that our blog is one of the most effective ways to attract great people. Initially, it can be difficult to come up ideas on what to write about.

Start-ups 217
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Celebrating Tony Hsieh's Contribution to CX

CX Accelerator

I have learned a few things through his passing as well. Be kind, treat your teams well, innovate, and work hard. Leslie O’Flahavan , Owner at E-WRITE had this to say, "Tony Hsieh and Zappos show the value of irreverence, but not the grating kind. As a writing teacher and literary magazine-type person, I loved this.

CX 266
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You’re not starting from scratch: How your transferable skills can help you get ahead in a new career

Intercom, Inc.

I have always enjoyed writing, and learned a lot from the work I did everyday. Since then, the skills and lessons I’ve learned in software engineering have helped me write and publish my own book. Writing is another example of such a skill. Writing skills are my unfair advantage in the world of software engineering.

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Intercom turns 10: Highlights from our first decade

Intercom, Inc.

Writing our story. Writing has been a core part of Intercom’s DNA since its inception – Des wrote 93 of the first 100 blog posts here on Inside Intercom. Beginning in 2015, we expanded beyond regular blog posts to publish books containing our insights and opinions. Writing two, three, or ten is hard.

Start-ups 220
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Celebrating Tony Hsieh's Contribution to CX

CX Accelerator

I have learned a few things through his passing as well. Be kind, treat your teams well, innovate, and work hard. Leslie O’Flahavan , Owner at E-WRITE had this to say, "Tony Hsieh and Zappos show the value of irreverence, but not the grating kind. As a writing teacher and literary magazine-type person, I loved this.

CX 182
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5 Effective Strategies to Build a Strong Personal Brand in the Digital Age

SurveySensum

In this blog post, we will delve into five impactful strategies for establishing a robust personal brand in the digital era. Write An Appealing Brand Story Having a compelling brand story has been shown to be effective in attracting people, winning their trust, and establishing authority in the industry. Well, it’s easy.