SugarCRM

NOVEMBER 9, 2022

North America — WFG National Title Insurance Company , a Williston Financial Group company, was chosen for its dedication to investing in technology to support its business goal of streamlining the real estate transaction process. EMEA — Bejo Zaden B.V. Closing Thoughts.

CRM 49

CRM Transportation Innovation E-commerce 49

Confirmit

MAY 1, 2017

Next up, Shane Cumming, our VP of Sales, explained to the children how our technology and services are used by businesses to support their decisions. Needless to say there were a lot of oooohs and aaaaahs as the children began to understand the value of research and analytics in a highly interactive and visual way.

Education 45

Education VOC Voice of the Employee Business Consulting 45

Comm100

SEPTEMBER 22, 2016

With all of the technological developments in recent years, it’s important to be able to leverage them in order to stay current with your customer service operations. A great resource for those who are concerned with integrating technology with their customer loyalty goals, Loyalty 3.0 Customer Experience 3.0:

Customer Service 70

Customer Service Customer Loyalty E-commerce Customer Satisfaction 70

Intercom, Inc.

NOVEMBER 9, 2022

Not only do smaller customers get overlooked in the process, but when new technologies or opportunities emerge, those customers tend to avoid engaging with them until there’s a carefully studied market fit or tangible ROI. Jeff Loomans: Vermeer’s been on a journey when it comes to technology and digital products.

Innovation 226

Innovation Start-ups Government Technology 226

SurveySensum

JULY 14, 2020

Mike is the Founder and Managing Partner at Storyminers and helps mid-market companies to achieve higher operating results and profitable exits using Storyminers’ unique combination of Story, Strategy, Experience Design, and Technology. Claire Boscq-Scott – Global CX Guru, Keynote Speaker, Business Consultant.

Customer Experience 132

Customer Experience CX E-commerce Social Media 132

Zendesk

SEPTEMBER 19, 2022

Sales technology. They will never forget that you were five seconds late.” — Joseph Himelfarb , business consultant at the MoJoe Group. Sales technology. Don’t trust any one piece of information: Triangulate.” — Darren Hitchcock , business and commercial advisor. Sales careers. Sales performance. Be punctual.

Sales 52

Sales CRM Start-ups Entertainment 52

Callminer

MARCH 6, 2020

While technology such as automated scorecards , speech analytics , and other tools enable managers to monitor agent performance objectively, customer service managers must be highly organized and have the ability to provide constructive feedback to motivate their teams to achieve continuous improvement. What is Matthew most passionate about?

Customer Service 207

Customer Service Start-ups Education Gaming 207

Callminer

MARCH 6, 2020

While technology such as automated scorecards , speech analytics , and other tools enable managers to monitor agent performance objectively, customer service managers must be highly organized and have the ability to provide constructive feedback to motivate their teams to achieve continuous improvement. What is Matthew most passionate about?

Customer Service 182

Customer Service Start-ups Education Gaming 182

SurveySensum

FEBRUARY 11, 2022

For example, customer service agents and business consultants. . SurveySensum can be integrated with your existing technology and tools to create a seamless workflow. The technology mainly revolves around using simple surveys to which linguistic algorithms and AI are applied. . It is not an easy-to-use tool for new users.

Close the Loop 52

Close the Loop Touchpoint NPS Customer Feedback 52

Zendesk

JANUARY 26, 2022

Distribution sales: Businesses sell products to distributors who will then sell that same product to the consumer (groceries, pharmaceuticals, Walmarts, etc.). Service sales: Businesses sell services (tangible or digital) needed to run other businesses (consultants, software, etc.).

Sales 52

Sales B2C B2B CRM 52