Zendesk

FEBRUARY 8, 2022

Vimeo is a SaaS company at the forefront of the video industry, empowering video creators with the tools and technology they need to succeed with video. As Vimeo’s customer base grew over the years, they found that their traditional support tools—phone and shared inbox—would not scale due to the manual effort required.

Construction 98

Construction Technology Technology Customer Experience 98

SurveySensum

MAY 6, 2024

It will give your followers/customers the impression that you are honest and authentic. Deliver Exceptional Customer Experience with SurveySensum Sign Up For Free Free Forever • No Feature Limitation • No Credit Card Required • Get a Live Demo 2. Keep these things in mind when crafting your brand story.

Social Media 52

Social Media Start-ups Artificial Intelligence Education 52

Zendesk

APRIL 5, 2022

When you invest time and energy in your customer support efforts, you’re investing in your company’s future. According to the Zendesk Customer Experience Trends Report 2022 , 73 percent of company leaders say there’s a direct link between their customer service and business performance. What is customer enablement?

Net Promoter Score 52

Net Promoter Score Education NPS B2B 52

Neosperience

AUGUST 26, 2020

Today you can find thousands of potential customers using platforms like LinkedIn , or simply browsing the web. In business, you don’t have to assume, but know how your company and services can be useful to that particular person. Neosperience Customer Generator. Neosperience Customer Generator. Be personal.

Social Media 52

Social Media Government Sales Technology 52

ClientSuccess

JUNE 19, 2019

If you think retaining an existing customer is expensive and unnecessary, try acquiring a new one. Adding credibility to this statement is a research study by Invesp Consulting which suggests: Existing customers are 50% more likely to try new products and spend 31% more than new users! Personalized Offers Lead to Loyal Customers.

Customer Retention 73

Customer Retention E-commerce Start-ups Entertainment 73

C3Centricity

OCTOBER 8, 2017

Our customers are getting smarter every day. Here’s how marketers should be reaching, connecting and engaging their customers. What all these memorable moments have, is a deep understanding of both the audience – in this case of the Super Bowl – and their target customers. CRM #customer Click To Tweet.

Social Media 48

Social Media Start-ups CRM Customer Service 48

Fonolo

MARCH 7, 2023

Today’s customers are a demanding bunch. That’s where self-service comes in. Even if you provide 24/7 live support, there are many situations where a customer can’t get in contact or doesn’t have the time to wait for an agent to become available. TIP: Today, 70% of customers expect self-service options.

Social Media 87

Social Media AI Technology Technology 87