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Incorporating Live Chat into Educational Programmes for Students with Dyslexia could Revolutionize the Face of Inclusive Education

Comm100

Dyslexia should be a massive consideration in education, and making learning more accessible for those suffering from the disorder should be a priority for educational institutions. But despite its prevalence, not enough has been done within education to facilitate successful academic careers. How Does Dyslexia Impact Education?

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CX Education for Employees: Why it Matters & How to Develop Your Program

Experience Investigators

And customer experience management requires a thorough approach to training and education for all employees. Your organization will benefit more from committing to an ongoing, organization-wide CX education program, maybe working with your Learning and Development (L&D) team. Consistency in education sends a message.

Education 137
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11 Tips on Delivering Great Customer Service in Education

Help Scout

When thinking about education, most of us tend to think only about teachers and other administrative staff — frontline workers, so to speak. It makes sense; frontline educators are incredibly important and often underappreciated. In reality, the education ecosystem is like an iceberg: What you see is just a small fraction of the whole.

Education 113
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Gamification in Higher Education: Tapping into Student Motivation and Engagement

Comm100

In this blog post, you will learn some of the most effective gamification strategies and how they can benefit your higher education students and overall teaching experience. Gamification involves integrating game elements , such as points, badges, and leaderboards, into educational settings. What is Gamification? billion by 2030.

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How Higher Education Suffers Without Digital Student Engagement

Comm100

Today’s Gen Z students have grown up during a time of incredible innovation in CX. As Gen Z now navigates higher education, they’re placing these heightened expectations onto colleges and universities. For higher education, this shift away from phones creates barriers to engaging with both prospective and current students.

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How a Clean Energy Start-up Approaches Customer Experience

Customer Bliss

As conversations around sustainability and corporate social responsibility continue to increase, I think you’ll enjoy this timely conversation with Michael Bair , Senior Director of Member Experience at Inspire , a clean energy tech start-up. Use Education and Emotion to Communicate with the Customer. Retention strategy.

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Welcome to our Third-Party Educational Partners Program

ECXO

Starting with a thought-provoking method and example, you customize your action template with peers. Join a planned series or set up a private series with your small group or for yourself. This is big-3-consulting value — super efficiently. Everyone shares and Lynn Hunsaker gives you personal advice.