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Elevate the VIP Experience: How to Maximize High Spenders in Gaming & Gambling 

Comm100

In the vibrant universe of the gaming and online gambling industries, VIP players aren’t just valued customers; they’re akin to brand ambassadors. Comm100: Leading the Next-Gen Revolution in Gaming & Gambling Communications In this dynamic landscape, Comm100 emerges as a beacon.

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Buyer-Centric Selling Explained: Six Best Practices

Customer Think

In any major Las Vegas casino, you’re confronted with the strange dichotomy of human emotion and technology. The gambling experience is rooted in powerful human emotions – while the management of […] Recently, I attended the Gartner CSO & Sales Leader Conference in Las Vegas – let me tell you why it was the ideal location.

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Ignoring Customers’ Risk Aversion is Risky Business

Beyond Philosophy

Gambling behavior can be explained this way. The longer people are at the track, the more money people lose (because that’s the way gambling works, kids.) There’s some excitement in gambling and knowing that you’re playing the odds. So, you might gamble some of your money at the track.

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The Never Normal Customer

Steven Van Belleghem

Open to new technologies The third characteristic of the Never Normal Customer is that they’re very open to new technologies. You know, companies like Procter and Gamble, Unilever or McKinsey. You will need to learn to deal with that in order to convince the customer that you are part of their team.

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Why technology is your brand building secret weapon

Qualtrics

It’s advances in science, technology, and our understanding of the world and how things work. Increasingly, technology is the secret weapon for success brands, too. Three Ways You Can Build a Winning Brand with Technology. Don’t get Caught Flat Footed – Technology Can Speed Up Your Business and Build Your Brand.

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Getting conversational: HubSpot’s CEO on a new species of disruptor

Intercom, Inc.

At the time, the advent of modern technology, like caller ID, spam protection software, and ad blockers, offered a way to finally dodge brands’ non-relenting bids for attention. Hubspot’s gamble was right on the money. They all had the same playbook, but there was one problem – it wasn’t built for the modern human.

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Two Relentless Customer Service Role Models and Incredible 2023 Financial Results

Service Quality Institute

It is one of the few firms that used technology to reduce friction and improve the customer experience. Very few firms are willing to gamble real money when they screw up. I guess most firms don’t want a $60.8 billion increase in sales and most founders don’t need a $192 billion net worth. They only paid out $1,248.08