Qualtrics

MAY 6, 2019

With an online panel, citizens “opt in” to receiving periodic surveys about events, zoning, real estate, local policies, public services, or other important local issues. We love what Qualtrics’ Ryan Nelsen wrote about SMS surveys in this post on Qualtrics.com. Mobile apps. Kiosk feedback. Mission-oriented feedback.

Government 30

Government Close the Loop Real Estate Entertainment 30

Customer Bliss

JULY 7, 2016

For example, Audi rolled out an iPad app to help dealers with the sales process. Before they did any coding, they walked through the app ideas with dealerships, did paper prototypes, and explored pain points. There was also a pilot program with dealers to roll out the iPad application.

Customer Experience 56

Customer Experience Non-Profits B2C B2B 56

Lumoa

OCTOBER 12, 2020

While surveys like NPS, CSAT, CES , or market research can be helpful tools for understanding your customer base, they come with their own share of challenges. Mature CX programs have customer feedback coming at them from all directions: NPS surveys, CSAT ratings, CES (customer effort score), and even activity and behavior monitoring.

Customer Feedback 83

Customer Feedback NPS Sales Engineering 83

Aquire

JULY 29, 2021

They learn about products from many platforms, including Google searches, social media, videos, mobile apps, company websites, and in-store experiences. For example, a potential buyer may use an app to browse your products. You can send surveys through email or mobile apps. Use the right technology . Neiman Marcus .

Omnichannel 105

Omnichannel Customer Experience Social Media Retail 105

Intercom, Inc.

JANUARY 20, 2022

We surveyed and interviewed key people in our teams to understand how they worked and how they saw Intercom’s internal operations. We surveyed some of our best people and different managers and leaders in the product and engineering org, and they gave us amazing feedback. We’ve done interviews.

Engineering 249

Engineering Start-ups Innovation Technology 249

ProProfs

MAY 17, 2019

Screen sizes vary from smartphones to tablets and iPads, which is why you should limit data to minute chunks of information. You can issue a survey at your organization asking your employees about the type of content they’re comfortable with in the first place. Responsive Design. Read More:- How to Create an Online Course.

Start-ups 67

Start-ups Compliance Gaming Technology 67

Comm100

FEBRUARY 6, 2018

Need : An industry-leading CRM — features include lead scoring, SMS marketing, event management, sales reports, social CRM, mobile app, web content personalization, and more. Mobile apps to help businesses chat with customers on the go. OS : Windows, Mac OS, Linux, Android, iPhone/iPad, Windows Mobile. Deployment : Cloud-based.

Social Media 41

Social Media CRM Omnichannel Invoicing 41