SurveySensum

SEPTEMBER 13, 2023

Top 10 B2B manufacturing feedback tools SurveySensum CustomerGauge Hotjar Typeform Freshdesk InMoment Zendesk Jira Service Desk Google Forms Microsoft Forms Conclusion Let’s explore what these tools are here. 5) Jira Service Desk Ticketing System Self-Service Portal Automation Free plan available Starts at $21 per agent 4.2 (5)

Manufacturing 52

Manufacturing B2B NPS Compliance 52

Zendesk

JULY 27, 2023

Here are the newest integrations from Zendesk to help your team provide top-quality experiences. Be My Eyes is a one-way video, two-way audio support channel that allows your agents to see through the rear-facing camera of a customer’s mobile device, to help them resolve visually challenging issues in a remote support environment.

E-commerce 52

E-commerce AI Retail Education 52

ProProfs

JULY 26, 2021

According to CareerBuilder.com, 58% of managers didn’t receive any formal management training. Leading and managing a workforce successfully, thus, becomes a problem for these managers. Workforce management (WFM) is among the top responsibilities of managers and HR professionals that occupy the lion’s share of their time.

Start-ups 52

Start-ups Compliance Contact Center Gaming 52

InteractionMetrics

NOVEMBER 11, 2019

How can we reposition customer service to increase sales? For tactical questions, short surveys managed daily are best. No matter how I felt about the service, when the associate is sharing my screen I always award 5 stars. Day-to-Day Management. Who will stay on top of your day-to-day DIY survey management?

Customer Satisfaction 40

Customer Satisfaction Non-Profits Customer Survey Text Analytics 40

InteractionMetrics

NOVEMBER 11, 2019

How can we reposition customer service to increase sales? For tactical questions, short surveys managed daily are best. No matter how I felt about the service, when the associate is sharing my screen I always award 5 stars. Day-to-Day Management. Who will stay on top of your day-to-day DIY survey management?

Customer Satisfaction 40

Customer Satisfaction Non-Profits Customer Survey Text Analytics 40

Intercom

APRIL 27, 2023

You might even say your customer-service is customer-centric. Customer-obsessed describes an extreme approach to customer service, an obsessive attention to the customers’ needs. Businesses can leverage the latest advancements in AI to enhance their capabilities in providing better automated service to their customers.

CX 52

CX AI Start-ups Customer Service 52

Comm100

JANUARY 25, 2018

Because of this, it’s vital that establishments can create effective customer satisfaction surveys to identify which areas of their service can be continuously improved, helping to attract more customers now and in the future. Hotels and tourism simply wouldn’t exist without the positive perceptions of the people who use them.

Customer Satisfaction 42

Customer Satisfaction Customer Feedback CX Customer Survey 42