webinar 
Customer Think
MARCH 27, 2024
If you haven’t noticed, Webinar emails have become extremely formulaic:* A couple of lines of copy stating the business problem to be addressed* 3-4 bullet points summarizing the agenda or main topics* a call to action, normally accompanied a desperate plea of “don’t miss this event” It might be another symptom of our AI-driven times, […]
Fonolo
NOVEMBER 16, 2023
We think this question merits a deeper conversation, and it inspired our most recent webinar. link] Watch our Full On-Demand Webinar to Get the Whole Story! But should you expect more from your chatbot? Fonolo’s CEO Shai Berger discusses the enormous impact chatbots could have on agent training.
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Callminer
JANUARY 6, 2019
3 questions from our recent webinar with Praxidia on how speech analytics can improve customer engagement as well as reduce operating costs, improve agent performance.
Callminer
JUNE 13, 2018
I had the pleasure of speaking on a webinar, Best Practices and Guidelines Purchasing Speech Analytics. But I wanted to share with you some of the questions, answers, and takeaways from the webinar.
Speaker: Steve Pappas, Chief Strategist, Startup and Early Stage Growth Advisor, Keynote Speaker, CX Podcaster
This webinar with CX master Steve Pappas will unravel how conversational AI is transforming business-customer interactions and contact center operations globally. Register today and receive FREE GIFTS from Steve after the webinar! 💥 Enter conversational AI - an absolute game-changer (if done right) in redefining CX norms.
Hodusoft
MARCH 15, 2024
Don't Settle for Less: Join our Webinar and Boost Your Revenue Game with Omnichannel CX Suite Magic! HoduSoft is coming-up with a webinar on “ How to Improve Your Business Revenue with Omnichannel CX Suite ”. The post Don’t Settle for Less: Join our Webinar and Boost Your Revenue Game with Omnichannel CX Suite Magic!
Fonolo
SEPTEMBER 24, 2020
Join us for a one-hour webinar to learn what’s missing from your communication strategy and where to invest to win more customer’s hearts (and wallets). Join Fonolo, and The National Credit Union Call Center Conference on: Friday, October 8 th, at 2:00 PM ET / 11:00 AM PT for the live webinar and Q&A.
Speaker: Shawn Phillips, CCXP, Head of Growth and Innovation
In this exclusive webinar with Shawn Phillips, you'll learn how great organizations are: Using AI tools to go deep into understanding their customers Building unique journeys to ensure customers solve their problems in the way that they want Doing all of this simultaneously with a low cost to serve Don't miss this session!
Speaker: Dave Seaton, CEO of Seaton CX
Join industry visionary Dave Seaton in this exclusive new webinar as he shares his process for creating compelling customer journey maps using his DARMA method! When crafted with precision and insight, journey maps emerge as powerful catalysts, transforming customer experiences and steering businesses towards profitable growth.
Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney
Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings.
Speaker: Keith Kmett, Principal CX Advisor at Medallia
Join Keith Kmett, Principal CX Advisor, in this new webinar that will focus on: Understanding CX Orchestration Fundamentals: Gain a solid understanding of what CX orchestration is, its significance in the customer experience landscape, and how it plays a crucial role in shaping customer journeys.
Speaker: Nicholas Zeisler, CX Strategist & Fractional CXO
Save your seat for this exclusive webinar today, so that you can make 2024 your best year of CX yet! Are you excited to actually start making sense of customer analytics? 🚀 📍 March 26th, 2024 at 9:30 am PDT, 12:30 pm EDT, 4:30 pm BST
Speaker: William Haas Evans - Principal Consultant, Product Strategy Practice Lead, Kuroshio Consulting
In this webinar, we’ll explore the 4 key pillars that a value-driven product organization leverages to ensure they are connecting their strategy to execution to deliver business outcomes: The Product Roadmap (What it is and what it’s not). Use Product Management Today’s webinars to earn professional development hours!
Speaker: Scott Sehlhorst - President, Tyner Blain
Participants in this webinar will learn: A framing model of the key decisions that give a product a chance to succeed and fuel the engine of growth. Use Product Management Today’s webinars to earn professional development hours! Usage by individuals then drives companies to purchase subscriptions or licenses.
Speaker: Wes Bush, Author of "Product-Led Growth"
In this webinar, product-led growth pioneer Wes Bush will examine what the top PLG companies have in common, take an in-depth look at features and usage analytics, and explain how to use this information as the primary driver for customer acquisition, retention, and expansion. But what else do they have in common?
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