Sprinklr

OCTOBER 20, 2021

When you think about your brand’s social media strategy, what comes to mind? Is it about listening to what your customers are saying about your brand on social media? Social media is now ubiquitous to the customer experience. Capture actionable consumer insights.

Social Media 85

Social Media Unstructured Data CXM Social Listening 85

SurveySensum

APRIL 16, 2024

While testers gain more app functionality knowledge by sitting with engineers, the engineers understand the quality risks better. It also fuels creativity and innovation. For example, addressing a complex usability issue requires close collaboration between design and engineering.

Construction 52

Construction Social Media Engineering Actionable Insights 52

Logicalware

MAY 24, 2023

Consorte engineered one of the pioneering cloud-based contact centre solutions, setting the groundwork for what would eventually evolve into Puzzel. Advanced contact centre software emerged, seamlessly integrating telephony, email, chat, and social media interactions into a unified platform.

Artificial Intelligence 52

Artificial Intelligence AI Social Media Innovation 52

SurveySensum

FEBRUARY 26, 2024

Employee engagement : Engaged employees are more productive, innovative, and committed to their organizations. This continuous improvement mindset fosters innovation, agility, and resilience. A well-presented and analyzed survey data from where actionable insights can be derived effortlessly. The result?

Text Analytics 52

Text Analytics Close the Loop Actionable Insights Start-ups 52

ECXO

JULY 26, 2023

Agile, cross-functional teams – marketing, sales, customer services and contact centres, operations, product teams, tech and PR have access to instant, actionable insights. Improve the omnichannel experience Real-time data enables businesses to provide a seamless omnichannel experience for customers. Find out more here.

Predictive Analytics 98

Predictive Analytics Education Touchpoint CX 98

SugarCRM

MAY 14, 2021

Through an innovative approach to content and new tools and systems marketing streamlined the process. Here’s how you can continually innovate in your marketing role today. In general terms, this means marketing needs to deliver content packed with actionable insights and tips. Social Advertisements Help Content Shine.

Social Media 29

Social Media Education B2C Engineering 29

SurveySensum

AUGUST 3, 2023

Imagine you run a B2B marketing software company that provides innovative marketing solutions to small businesses. Best Features: Medallia allows you to collect feedback through various channels, including surveys, social media, and in-app feedback, giving you a holistic view of customer sentiment.

B2B 52

B2B Text Analytics NPS Net Promoter Score 52