Commbox Self-Service: Automate Over 50% of Your Customer Service Using AI-powered Chat Bots
CommBox
JANUARY 28, 2024
In 2019, Gartner stated that 91% of organizations plan to deploy AI in self-service within three years. These astonishing numbers drive companies to search for innovative solutions that improve their responsiveness and take customer experience to the next level. 56% of customers prefer to message rather than call customer service.
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