Intercom, Inc.
AUGUST 4, 2020
As we enter our next era, now is the right time to bring on a strong finance leader with deep experience in growing companies at our scale. He also has lots of fun hobbies, like fly fishing in Northern California and motorcycling around the world. Dan Griggs, Intercom’s new CFO. Welcome to Intercom, Dan!
The Customer Service Blog
JULY 5, 2023
Recent regulations, such as the EU’s 2018 data protection law and newly introduced state bills in the USA (along with updates to the California Consumer Privacy Act) will force companies and data brokers to think more seriously about the kinds of data being collected and stored.
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Beyond Philosophy
SEPTEMBER 10, 2022
Dobrev’s book uses the responses from nearly 20,000 customers from 24 organizations within nine industry sectors, including healthcare, finance, telecoms, utilities, and others. In many ways, this research is significant in scope and fairly international. Respondents were from the US, UK, Canada, and Europe.
Zendesk
OCTOBER 9, 2023
Piantadosi, head of the computation and language department at the University of California, Berkeley, got ChatGPT to write code that stated only white or Asian men could make good scientists. law” requires companies to inform consumers in California when they’re talking to a chatbot instead of a human. For example: Steven T.
Intercom, Inc.
OCTOBER 22, 2019
When LB started the SDR team at LinkedIn, the entire sales organization operated under a geographic model, which was great for teams who owned big territories like California or New York. LB sat down with our Finance and Sales Operations teams to gather their input and get to a business outcome that people across the company were bought into.
Beyond Philosophy
APRIL 9, 2020
student Alicea “Allie” Lieberman from the University of California, San Diego, was a guest on our podcast recently to discuss incentives. Also, when putting an incentive in place, realize that finances are not the only thing driving this change in behavior.
Callminer
OCTOBER 11, 2018
Smitha obtained her license as CPA in 2007 from the California Board of Accountancy. With more than 15 years of experience in business, finance and accounting, Smitha is also responsible for implementing financial controls and processes. Cory holds an MBA in Logistics and Finance from the University of Tennessee.
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