We’ve outgrown our ticketing system, what should we know about moving to a CRM?
DMG Consulting
OCTOBER 1, 2021
Question: We’ve outgrown our ticketing system, what should we know about moving to a CRM? Answer: A customer relationship management (CRM) solution can be beneficial for companies and contact centers of all sizes, as well as their customers. The post We’ve outgrown our ticketing system, what should we know about moving to a CRM?
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