Sprinklr
OCTOBER 14, 2021
Digital and social platforms have transformed the way consumers interact with your brand and communicate their experiences and expectations. Customers may not always mention you by name, but they are constantly sharing feedback on dozens of social media and messaging channels. But it’s not enough to simply collect information.
Sprinklr
SEPTEMBER 9, 2021
Many modern brands recognize the importance of capturing customer feedback from social media and other digital channels, but, at the same time, their social listening strategies still fall short of their potential. What are the goals for your social listening tool? Improve your customers’ experiences.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Sprinklr
AUGUST 5, 2021
Even without spectators in the indoor stadiums, the buzz on digital channels is exponentially increasing, as millions of superfans like me cheer on their nation’s athletes on their favorite social media platforms. Social listening at an Olympic scale. Let’s take a look! Tracking trends in real time. Triumph and failure.
Sprinklr
OCTOBER 20, 2021
When you think about your brand’s social media strategy, what comes to mind? Is it about listening to what your customers are saying about your brand on social media? Social media is now ubiquitous to the customer experience. Social suites platforms are designed just for this purpose.
ECXO
APRIL 10, 2024
This could involve innovative approaches to product design, unique marketing strategies, or exceptional customer service that exceeds customer expectations. Such leaps often require bold, innovative thinking, and a deep understanding of customer needs and expectations.
SugarCRM
FEBRUARY 11, 2020
Social media. Social Media Marketing is Trickier Than it Sounds. What makes social media so tricky is that it evolves nearly every day and anyone can shape that evolution. Whereas advancements in technology are typically confined to those who build the technology, the same can’t be said for social media.
Sprinklr
AUGUST 24, 2021
It was a trick question, intended to weed out the inexperienced social explorers from those that had hands-on enterprise social media experience. In case you are thinking, “But isn’t social selling… selling through social media?” Build authentic relationships with social selling.
Expert insights. Personalized for you.
129 
Let's personalize your content