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AI in the Service of Employee Well-Being

Execs In The Know

Ensuring the functional and personal support workers need is not just the correct ethical approach to running a business; it’s actually the bedrock upon which consistent customer satisfaction and business performance are built. AI is poised to have a similar effect today, reshaping the labor market in unexpected ways.

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Commbox Self-Service: Automate Over 50% of Your Customer Service Using AI-powered Chat Bots

CommBox

From a business perspective, 69 % of decision-makers see self-service as a significant part of their service strategy. In 2019, Gartner stated that 91% of organizations plan to deploy AI in self-service within three years. 64% of businesses believe chatbots allow them to provide a more customized customer experience.

AI 52
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Sales Chatbots: How to Grow Revenue Using Conversational AI

CommBox

Businesses are widely deploying AI-powered service chatbots to improve customer service and increase sales. Businesses providing a better customer experience could grow their revenue, as 86% of customers are willing to pay 13%-18% more for a better customer experience. Use chatbots to drive business growth. (©

Sales 98
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Self-Service Support: Automate Over 50% of Your Customer Service Using AI-powered Chatbots  

CommBox

From a business perspective, 69 % of decision-makers see self-service as a significant part of their service strategy. In 2019, Gartner stated that 91% of organizations plan to deploy AI in self-service within three years. 64% of businesses believe chatbots allow them to provide a more customized customer experience. .

AI 96
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Little Otter’s Rebecca Egger on making mental health care accessible to all

Intercom, Inc.

? ?. For Rebecca Egger, the CEO and co-founder of Little Otter , a mental health service designed for children, digital transformation will play a crucial role in scaling healthcare. AI and automation will inevitably play a big part in scaling healthcare and making it accessible for everyone who needs it.

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10 Tips for Creating a Great Chatbot for Your Businesses

CommBox

Businesses across various sectors such as the financial industry, healthcare, and retail understand how exceptional chatbots are, as seen by a 67% increase in chatbot adoption within businesses between 2018-2020. . So the question remains; How exactly do you create a great chatbot for your business? What are Chatbots? .

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Customer service plan template, tips + how-to guide

Zendesk

Delivering excellent customer service can drive revenue, increase customer retention , stimulate business growth, and improve customer satisfaction. Some common tools include: Ticketing system Communication channels Self-service resources AI and automation Reporting and analytics 7.