What is survey fatigue and how can you prevent it?
Lumoa
AUGUST 18, 2022
” – a never-ending question asked to a customer in multiple ways and various forms. Somehow, it feels like it’s a DeJa’Vu moment happening daily because as what every company tells its customers, “Your opinion matters” or “You are important to us”. Survey fatigue. I mean, we get it. Undefined goals.
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