Help Scout

DECEMBER 26, 2018

It was such a good speech we talked her into writing it up for our blog audience. Making Content More Inclusive. In this post, Help Scout Blog Editor Emily Triplett Lentz outlines how we audited our content for exclusionary language (like “crazy,” “lame,” “blind” and so on), and what we learned from the process.

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Help Scout

AUGUST 15, 2018

To build an inclusive company culture, however, we need to understand how people from all backgrounds feel about their workplace, so we have to ask the questions. Publishing last year’s blog post helped us attract candidates from underrepresented groups by speaking candidly and honestly about our diversity and inclusion.

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Intercom, Inc.

AUGUST 11, 2020

The Black Lives Matter movement has sparked a much-needed dialogue about diversity and inclusion in the workplace. And an astute awareness of the language we use, and how it impacts those around us, is essential for all of us as we move towards eliminating our own conscious and unconscious biases. The language we use shapes our world.

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Help Scout

OCTOBER 30, 2018

Center your recruiting strategy on diversity/inclusion best practices. The research is clear that balanced teams perform better and lead to more profitable companies , but it’s also the right thing to do — and diverse and inclusive teams make for a better and more exciting workplace for everyone. Use your tools wisely. If not, why not?

Engineering 40

Engineering Start-ups Close the Loop Gaming 40

Qualtrics

MAY 20, 2019

The push for inclusivity also impresses me on a regular basis. My professor introduced us to how coders essentially just use language to build things that solve problems. This was a use for my skills in language and composition that played to my interest in math and challenged me more than anything else I’d tried to learn before.

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Engineering Start-ups Touchpoint 37

ProProfs

MAY 4, 2023

In this blog post, we’ll learn about using quizzes to engage employees and boost productivity. Is your company also facing the woes of employee disengagement? If yes, we have great news for you. Online quizzes can help you improve and maintain workforce engagement in various ways.

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Net Promoter Score Start-ups Sports Innovation 52

Zendesk

MAY 26, 2021

Here are the top customer service skills your customer service representatives need: Language and tone. Ability to mirror a customer’s language and tone. Mirroring another person’s language and tone can help you connect with them. Learn the top customer service skills for 2021 in our blog post. Active listening.

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ProProfs

OCTOBER 4, 2022

Once you’re done reading this blog, you’ll know everything about leveraging online assessments for compliance success. Diversity, Equity & Inclusion Assessment. Using straightforward language in organizational compliance assessments ensures that employees understand each question properly. View The Course.

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Compliance Finance Government Agriculture 52

Intercom, Inc.

AUGUST 15, 2018

To promote tech leadership skills among women and people of color, leaders should create a safe environment to discuss diversity and inclusion initiatives honestly. Darragh: You wrote a blog post recently about the impact of having sponsors during your time at Microsoft. Darragh Curran: Nick, welcome to Inside Intercom.

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SurveySensum

FEBRUARY 14, 2024

In this blog, we’re going to delve into the best employee feedback tools. Multilingual Support: Zonka supports over 30+ languages, allowing you to build feedback forms that cater to a diverse audience. And that’s why you’re here, isn’t it? Well, you’re in the right place!

Close the Loop 52

Close the Loop Start-ups Text Analytics Outlook 52

Intercom, Inc.

JANUARY 28, 2021

And some of that, on the tech side, is getting our language right. I’d love to hear how you think about accessibility as it impacts equality, diversity, inclusion. We talk a lot about the different code-switching to have that credibility and trust, no matter what group you’re in, really understanding the different language.

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