SurveySensum

OCTOBER 12, 2023

So, with this blog, we will talk about the top 7 InMoment alternatives and competitors that you can explore for effective feedback management. So, we scoured product review platforms like G2, and Capterra, to give you the pros, cons, and best features of each of the 7 InMoment alternatives, based on customer reviews.

Text Analytics 52

Text Analytics Actionable Insights NPS Customer Feedback 52

SurveySensum

FEBRUARY 24, 2022

One of the best parts of this platform is that it helps you close the loop and prioritize actions by analyzing verbatim, using text and sentiment analysis and real-time journey-based dashboards. . Pricing is based on the number of dashboard users. Free trial is request-approval based. Best features. Best features. Best features.

Customer Feedback 52

Customer Feedback Sentiment Analysis Close the Loop NPS 52

Customer Service Life

NOVEMBER 5, 2018

This article was originally published on the FCR blog on October 8, 2018. A modern LMS can be accessed on mobile devices and available in the cloud to be accessed from any location with an internet connection. Similar to a knowledge base, your agents will appreciate having an LMS that acts as a reference for key information.

Contact Center 79

Contact Center Non-Profits Education Healthcare 79

ProProfs

SEPTEMBER 23, 2019

If you too are toying with the idea, this blog post can help you out. First is Rob Percival, a former math teacher in a high school based in Cambridge, England. Lay the foundation through regular blogs and videos to bring people closer to your ideas and sell courses. Of course, you need a price tag on your course.

Real Estate 74

Real Estate Non-Profits Education Social Media 74

SurveySensum

APRIL 21, 2023

This blog discusses the 15 best Formstack alternatives, examining their features, pros, cons, and pricing to help you choose the right tool for your business. 5) Yes Yes End-to-end customer support (line chat, emails, blogs, etc.). Also, companies can tailor questions based on responses given earlier in the survey.

Text Analytics 52

Text Analytics Start-ups Social Media Customer Feedback 52

Intercom, Inc.

JUNE 5, 2019

Use the Article Inserter app to send them a help doc to get them up and running with their new features, share an upcoming webinar with the Zoom Webinars app, or send a relevant blog post with the Content Showcase app. Report bugs in a flash with the Jira Cloud app. Your pipeline has never been smoother.

Close the Loop 29

Close the Loop Start-ups Engineering CRM 29

ClientSuccess

APRIL 20, 2017

This led to delivering reports via CDs and eventually to the delivering via the Internet, which is what we now refer to as a SaaS or cloud-based model. Remember that it’s likely that if you have someone that’s really good, they may move departments based on their experience with that department. The First CSM at Marketo.

Net Promoter Score 40

Net Promoter Score Start-ups B2B Engineering 40