blog top-remote-working-tools-to-use-in-2022 
Execs In The Know
APRIL 29, 2022
Research shows that customer operations leaders in large organizations rely on an average of 175 SaaS applications to manage their CX workflows remotely. Research shows that customer operations leaders in large organizations rely on an average of 175 SaaS applications to manage their CX workflows remotely.
Uniphore
JANUARY 25, 2022
A blog post from Umesh Sachdev, CEO & Co-founder, Uniphore. Ah, 2022, a new year. After nearly two years of uncertainty and a rough start with Omicron in full swing, the collective attitude toward 2022 might best be described as “cautiously optimistic.” Here are some of my predictions for 2022…. Not so fast.
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Callminer
DECEMBER 17, 2019
As industrial and economic globalization trends continue to develop in the world’s present market, the use of outsourced talent to accomplish a wide variety of tasks ranging from the rote and repeatable to the complex and mission-critical grows ever more ubiquitous. Sales Pursuits. Facilitating Cooperation.
Logicalware
AUGUST 19, 2021
And if you need a refresher on what agent experience is, check out our blog series here.). Customers are becoming increasingly comfortable using chatbots and other online self-service tools to resolve simple enquiries. Happy agents are 3x as likely to feel empowered to resolve customer issues.
Execs In The Know
NOVEMBER 30, 2021
Earlier this month, we shared some powerful insights from the event’s five keynote presentations as a part of a five-part blog series. If you have yet to tune in to the Fall 2021 CRS virtual event, you can watch many sessions on-demand. If you have yet to tune in to the Fall 2021 CRS virtual event, you can watch many sessions on-demand.
ProProfs
FEBRUARY 28, 2020
It leads them to online learning, which is projected to grow more than $241 billion by 2022. This brings us to online course platforms. Currently, there are more than a dozen top learning management systems (LMSs) on the market, each catering to different user needs. Who Can Use Online Course Platforms? Training centers.
ProProfs
OCTOBER 4, 2022
million in the first half of 2022. . million in the first half of 2022. . The New York Times (@nytimes) September 5, 2022. Once you’re done reading this blog, you’ll know everything about leveraging online assessments for compliance success. Here are the top benefits of employee compliance assessments : .
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