Experience Investigators
APRIL 23, 2024
By following these steps and focusing on the right metrics, we can demonstrate the tangible value of investing in customer experience to our leadership, ensuring continued investment and focus on initiatives that drive real business growth and customer happiness. So, take these insights and put them into action.
Intercom, Inc.
AUGUST 27, 2020
In this episode of Scale, Carl walks us through how the subscription model is transforming legacy businesses, how companies can fight churn with data, and what Goldilocks can teach us all about growth. This is Scale , Intercom’s podcast series on driving business growth through customer relationships.
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Intercom, Inc.
APRIL 1, 2021
She joined the ranks in early 2019, after spending 16 years at General Electric working as a director for its technology and healthcare programs and leading the Women in Technology initiative to address the gender imbalance in technical fields and get more women involved. Then, I led an initiative for GE for women in technology.
Totango
JANUARY 10, 2024
For Waystar, a technology platform that simplifies payments across the revenue cycle for healthcare organizations, this consultative approach unlocked cross-functional alignment, customer satisfaction, and exponential business growth. So, how did they do it?
Intercom, Inc.
MARCH 11, 2021
This is Scale , Intercom’s podcast series on driving business growth through customer relationships. And I got into that at an opportunity doing some volunteer work, where I was project managing a large sports festival. You need other technologies. Farhan: I wouldn’t necessarily say technologies.
ProProfs
MAY 4, 2023
But before we learn about this uniquely powerful employee engagement strategy , let’s understand what employee engagement is and why it’s super-important for business growth. You can create your fun employee engagement quizzes on various subjects, such as: Pop culture topics, such as movies , music , sports , fashion , etc.
Qualtrics
JUNE 6, 2019
BX and marketing leaders have the ability to turn brands into religions and embrace new and emerging technology, and we have a lot to learn from those that are doing it well. Follow Antonio for his perspectives on technology and diversity. ( @ajlucio5 ). Follow Chris for the latest on Microsoft, AI, and technology. ( @chriscapossela ).
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