Kate Nasser

NOVEMBER 18, 2015

JOIN The People Skills Coach™ to explore this topic amidst all the hatred, discord, and strife racking our world today. Travel learning open-mindedness is our #peopleskills global Twitter chat Nov. 22nd 10amET. The post Travel Learning Open-Mindedness: JOIN #Peopleskills Chat Nov. 22 appeared first on KateNasser.com.

51

51

Intercom, Inc.

AUGUST 31, 2022

If you’re a gaming company, maybe Twitch or Discord or Reddit”. If your customers are startups or startup leaders, Twitter is a better channel because a lot of startups and venture capitalists are on Twitter. If your target in America is Gen Z, you probably want to look at TikTok. Aneto Okonkwo, CEO and co-founder of Chatdesk.

Social Media 118

Social Media Start-ups Machine Learning CX 118

Kate Nasser

MAY 12, 2016

Decision & indecision can create discord between people at work & in life. JOIN The People Skills Coach™ & community for #PeopleSkills global Twitter chat May 15, 10amEDT/2pmGMT to share your views and learn new perspectives.

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40

Qualtrics

APRIL 25, 2019

There is a discord among corporate diversity and inclusion (D&I) initiatives. At Qualtrics X4 Summit in Salt Lake CIty, we heard from Angela Roseboro, Chief Diversity Officer at Riot Games and formerly of Dropbox, about what businesses can do to break through the D&I discord.

Gaming 40

Gaming Customer Satisfaction 40

Zendesk

APRIL 28, 2021

Tools like Slack, WhatsApp, Discord, and Telegram make it easy to start having these kinds of conversations with potential customers from day one, even before you’ve written any code. You don’t have any excuse not to at least reach a minimum viable audience.”.

Start-ups 52

Start-ups Customer Feedback Customer Service CX 52

Steven Van Belleghem

APRIL 20, 2022

It would in theory be possible to measure the work that each participant contributes to a project: one person wrote code, another helped with marketing, someone else helped manage a Discord server where the DAO members meet up. This could be interesting to launch startups for instance, but that is not the focus of this piece.

Advertising/ Marketing 117

Advertising/ Marketing Gaming Legal Social Media 117

Zendesk

FEBRUARY 16, 2021

For example, Discord , a platform for gamers around the globe, saw its demand skyrocket during COVID-19. Self-service allows your customers to efficiently solve problems without the need for an agent. This will lower your support costs and make an influx in inquiries more manageable.

E-commerce 76

E-commerce Entertainment Healthcare Manufacturing 76

SurveySensum

SEPTEMBER 12, 2023

The unsatisfied customers are encouraged to report issues or problems through in-app surveys or on platforms like Discord. Optimize User Retention You can optimize user retention just like how GOT Conquest did.

Non-Profits 52

Non-Profits Touchpoint Customer Feedback Actionable Insights 52

Zendesk

OCTOBER 5, 2022

Discord uses Zendesk’s community forum tools to stay in touch with its most passionate fans and collect user feedback. Discord should be accessible to everyone. — Discord (@discord) July 7, 2022. . — Discord (@discord) July 7, 2022. “A

Innovation 98

Innovation CX Omnichannel Predictive Analytics 98

Zendesk

APRIL 2, 2021

Discord is an app that lets people create invite-only servers to talk and hang out with friends. It’s also a place for lots of other niche communities – yoga classes, study groups, and digital conventions all began using Discord to gather virtually. Danny Duong, Director of Customer Experience and Community Management at Discord.

Innovation 52

Innovation CX Retail Start-ups 52

Qualtrics

JULY 25, 2020

If there is a discord between the two, then the brand will suffer because there will be an “ experience gap.” Social listening has multiple uses. We’ve outlined a few below. Reputation management. Brands need to make sure the experience they provide is in line with their reputation. This is why reputation management is so important.

Social Listening 29

Social Listening Social Media Sentiment Analysis Customer Satisfaction 29

Zendesk

JULY 29, 2021

Danny Duong, Director of Customer Experience at Discord. Discord, a communication platform typically used by gamers, saw its user base expand exponentially over the last year. Virtual classrooms, book clubs, study groups, restaurateurs, and digital conventions all began to use Discord to gather online.

E-commerce 52

E-commerce Non-Profits Education Start-ups 52

Zendesk

MAY 3, 2021

The Zendesk Bot for Discord (Support) allows you to offer efficient and effective support to your customers in Discord, letting your users stay in Discord, and your agents in Zendesk. After a simple installation, users can get help using slash commands from your Discord server. Ada for Sell.

E-commerce 52

E-commerce Invoicing AI Engineering 52

ModSquad

MARCH 23, 2023

In addition to customer support, you’ll find the Mods providing content moderation and engaging the VSCO community on Instagram, Facebook, Twitter, and Discord. That’s where we came in.

CX 52

CX Sales Customer Service Customer Experience 52

Intercom

MARCH 9, 2023

Talia is based in San Francisco, invests across consumer internet and software businesses, and works with companies like ServiceTitan and Discord. Two amazing investors from Bessemer: Talia Goldberg and Ethan Kurzweil.

Customer Service 64

Customer Service AI Machine Learning Technology 64

Zendesk

MARCH 7, 2022

Futurists optimistically embrace Web 3 concepts like cryptocurrency, NFTs, and the metaverse, which in turn are becoming everyday parlance beyond certain corners of Twitter, Discord, and LinkedIn. For most businesses, however, these ideas have little practical usage.

AI 98

AI Net Promoter Score Artificial Intelligence Retail 98

Intercom, Inc.

MAY 10, 2018

However, a product that understands that ephemeral network can then build a whole ecosystem around it, and that’s what we’ve seen with Discord and Twitch. You’re not going to want to add all these folks to your Skype or Google Hangouts because you are literally just coming together for one game.

Start-ups 224

Start-ups Gaming Customer Acquisition B2B 224

Intercom, Inc.

DECEMBER 16, 2021

You’re going to have to figure out where the cool kids are hanging out on Discord and on the right subreddits to get the right Twitter influencers into the drop. And that becomes a thing that you’re going to have to do. Now, we are in an age right now where every single cool NFT project is getting a lot of attention.

Start-ups 138

Start-ups Gaming B2B Social Media 138