Remove how-to-add-powerpoint-presentation-to-your-course
article thumbnail

You Had One Job!

The Squawk Point

Ignored a PowerPoint Slide because it contained too much information? Provide Visual Cues If your business process design must be complicated, add visual cues that make it obvious to customers and staff what they need to do next. Design Error I’m in the doghouse. Mrs Lawther asked me to do the washing whilst she was out.

69
article thumbnail

Give a voice to your presentation by using audio on PowerPoint slides

ProProfs

While in brick and mortar classrooms, where text is the primary medium of instruction, with online courses you can use all kinds of instructional mediums such as text, videos, images and more. Combining text & audio in course materials increased learning effectiveness by 40%. Benefits of adding audio to your presentation.

63
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Resolving the Riddle of Retention

Taylor Reach Group

This element of choice, though, will magnify any internal issues and challenges that may exist in your contact center which can contribute to staff attrition. This post is based on a presentation I gave recently at a contact center conference. Of course, different centers will have different results, as averages are just that.

article thumbnail

The top 10 most frequently asked questions about customer experience

Steven Van Belleghem

So you see how data and ‘invisible’ behind the scene adaptations are really helping to improve the process and the customer experience at the same time. I’m fascinated by how Maersk, the huge container ship company, approaches this. Many B2B companies now use data to install preemptive maintenance.

article thumbnail

Is Micro Learning Shaping the Future of Corporate Learning and Development?

ProProfs

Here are some key advantages of microlearning for elearning courses that businesses must know. In fact, many of them consider these devices an integral part of their day-to-day life. Don’t get shocked. The reason for their dependency on the devices is simple. They have been using them for long. So, what does this study signify?

article thumbnail

How to start using Social Media for Customer Service

Bill Quiseng

Since I certainly am not an expert on how to use social media for customer service, I reached out halfway around the world to someone who is, Ravi. Since I certainly am not an expert on how to use social media for customer service, I reached out halfway around the world to someone who is, Ravi. So where do you start? Best Practices.

article thumbnail

10 Best Employee Assessment Tools

ProProfs

Employees are the backbone of your organization, and their overall performance matters a lot in the long run. . However, keeping track of your employee’s performance and achievement can be a tricky and extensive task, but employee assessments can help you do that. Provided that you plan and execute them accurately. .