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What a Security Breach Could Mean for Your Business

Win the Customer

Security breaches have been making headlines lately as many major government bodies and corporations experience hacks that expose thousands of confidential documents. Although it may seem like this type of threat isn’t relevant to the smaller businesses of today, a security breach can happen to anyone.

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Health matters: Store and process healthcare data in a HIPAA-compliant manner using Intercom

Intercom, Inc.

From healthcare providers to insurers and others, the pandemic is rapidly driving organizational change and prompting businesses to consider future needs by adopting new technologies to replace or assist with historically manual workflows without compromising on care or privacy. What does this mean for your business?

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Words! What are they good for?

Zendesk

General knowledge about cybersecurity also improved (though there’s always more to learn), and businesses are better educated about how to protect themselves. However, the battle for security continues as incidents increase in both frequency and sophistication. Data breach You might be wondering why this term made the list.

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It’s Crunch Time in the Call Center

Uniphore

In the digital age, when we discuss business continuity we tend to focus on data security and privacy breaches. Disaster recovery takes on a whole new meaning when preparing for the possibility of a pandemic. Call centers must assess their resilience in the wake of the coronavirus outbreak. Read More.

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Best practices for securing your Intercom workspace

Intercom, Inc.

When running an online business, you have to be very aware of the wide variety of threats you face, where your vulnerabilities lie, and how to protect yourself from those risks. How do you keep your business secure and also build and maintain the trust of your customers? Secure your teammate logins with 2FA, SSO, or SAML.

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Drata’s CEO Adam Markowitz on creating a culture of cyber security

Intercom, Inc.

There are enough stories of data breaches and cyber attacks to chill even the savviest security engineer to the core. Cyber security and compliance, it turns out, is in demand. But before universities would do business with them, they needed assurance on their security posture. It’s becoming the bare minimum.

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Guest Post: How to Ensure PCI Compliance in Your Call Center?

Shep Hyken

Cyber security is important now more than ever with cyber-attacks becoming more and more common. Payment Card Industry Data Security Standard (PCI-DSS) is a security standard for businesses handling major credit cards that are aimed at reducing fraud. Establish secure passwords for access. .