Help phone customers faster with visual communication
Inside Customer Service
JANUARY 11, 2024
In this post, I'm going to share three techniques you can use to solve this problem when serving customers via phone, email, or chat. Many ask for help on the course's Q&A page, where I don't have the option of attaching a screenshot. I try to guide them with visual words since I can't share visuals. It's equally muddled.
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