Brinks Home’s 400 basis Points Retention Improvement Driven by AI and Machine Learning
VOZIQ
JUNE 8, 2022
At VOZIQ AI, we have been talking about how AI-driven, proactive retention interventions through care and marketing can enable subscription businesses to unlock precedented value by driving customer retention, a determining driver of growth. Brinks Home went from 18% attrition in 2020 to 14.3% It turned out to be a huge success.
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