AI Business Growth Engineering Innovation 
Totango
MAY 17, 2024
Some believe AI is overhyped. A recent poll taken during the Higher Logic Super Forum SPARK conference in April says 61% of CS professionals sometimes use AI platforms alongside other systems, while 11% always leverage AI in various instances and workflows. But there are proven, compliant ways to drive impact with AI today.
Intercom
MARCH 7, 2024
Now, with recent tech advancements, support teams that adopt a complete AI-first platform can provide world-class customer experiences at phenomenal scale. Now with advances in AI, it’s increasingly clear how hodgepodge tech stacks are impeding your business growth. and the bot can do it for them there and then.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Totango
MAY 15, 2024
“AI may not replace me, but AI will definitely change the way I work.” As CS grapples with rapidly evolving AI opportunities, executives from top companies gathered to share their hot takes on the advancements that will shape the future of the industry. Experts repeatedly reminded attendees that AI is not the goal.
CommBox
DECEMBER 20, 2022
The first autonomous communication platform designed to natively automate engagements across any digital channel and to work in complete harmony with both human and AI-driven communications. Stay tuned for more innovation to come in 2023. . Some of the highlights of CommBox include: . This is only the beginning.
Intercom, Inc.
AUGUST 13, 2020
For the past twenty years, Yoli has been driving innovation and transformation in marketing at companies like Microsoft, eBay, and Points. Our Senior Managing Editor Fiona Lee sat down with Yoli to learn exactly how embracing a conversational mindset has accelerated the company’s growth. It’s now one of the most cost-effective.
Logicalware
MAY 24, 2023
Consorte engineered one of the pioneering cloud-based contact centre solutions, setting the groundwork for what would eventually evolve into Puzzel. The rise of artificial intelligence Artificial intelligence (AI) has ushered in a new era for contact centres, propelling them into uncharted territory.
Intercom, Inc.
MARCH 22, 2022
This means that you can reach prospects and customers when they’re already thinking of your business for more persuasive communications, and communicate with them in their preferred channel to deliver a better experience. Knowing your customers is the key to solid business growth. In business, growth is everything.
Expert insights. Personalized for you.
80 
Let's personalize your content