blog how-to-ask-mental-health-day-from-work 
Totango
DECEMBER 23, 2021
In a recent poll, we asked customer success professionals to rank their top year-end challenge. With the constant pressures of increasing workloads, longer working hours and figuring out how to strike a proper work-life balance, burnout is on the rise like never before. Not surprisingly, the number one answer was burnout.
SurveySensum
FEBRUARY 27, 2024
However, employee satisfaction isn’t just about creating happy employees – it encompasses a complex interplay of factors, including job fulfillment, work-life balance, opportunities for growth, recognition, and a supportive company culture. Where would you prefer to work? Undoubtedly, Office A holds the allure.
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Execs In The Know
MAY 10, 2021
They are often the face of the company, shaping customer perception from even one interaction. With many employees still working from home, and the continued stress related to the pandemic, it is a good time to put ourselves in agents’ shoes and evaluate if we are doing everything we can to create a healthy work environment.
Customer Bliss
AUGUST 18, 2020
This is a guest post from Niraj Ranjan, CEO & CO-founder of Hiver – a Gmail-centric customer service solution. And a good part of this responsibility falls on the shoulders of your frontline support staff – who talk to and help out customers day in day out. How do you look for this quality?
Intercom, Inc.
FEBRUARY 23, 2022
Most of us have been working remotely, isolated from friends, family, and coworkers, uncertain of what the future might bring, and it has all taken a toll on our mental health. In the face of what some have dubbed the “Great Resignation”, the question is: how do you get employees to stay? Short on time?
Intercom, Inc.
APRIL 19, 2018
The concept was the foundation for his popular talk and ultimately his classic, long-form blog post. Our chat covers the origins of Run Less Software, how it has evolved at scale, and how it differs from the equally valid approaches of other engineering teams. Enter our philosophy of Run Less Software.
Callminer
MAY 11, 2020
Not only are managers concerned for their employee’s well-being and happiness, but disgruntled employees can contribute to a stressful working environment for the whole team. Companies should also consider employee satisfaction surveys to get a feel for the company culture from your front-line workers’ point of view. Siawash Popal.
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