SurveySensum

OCTOBER 12, 2023

InMoment is a customer feedback platform that helps you understand the voice of your customers , get actionable insights from qualitative feedback, and auto-categorize unstructured feedback from surveys, online reviews, support tickets, and more. This will help you choose the right and the best InMoment alternatives.

Text Analytics 52

Text Analytics Actionable Insights NPS Customer Feedback 52

SurveySensum

SEPTEMBER 26, 2023

Your SaaS feedback platform acts as a bridge, connecting you directly to the voices of your customers. In this blog, we’re going to unveil 11 proven strategies that product managers like Sarah can employ to turn the tide in their favor. It allows you to listen to their concerns, suggestions, and frustrations.

Customer Retention 52

Customer Retention Start-ups Sales Customer Expectations 52

SurveySensum

APRIL 21, 2023

This blog discusses the 15 best Formstack alternatives, examining their features, pros, cons, and pricing to help you choose the right tool for your business. However, we found the following limitations on evaluating feedback from platforms like G2, Capterra, and Trustradius. Set up notifications to address feedback to close the loop.

Text Analytics 52

Text Analytics Start-ups Social Media Customer Feedback 52

SurveySensum

SEPTEMBER 5, 2023

A positive SaaS experience facilitated by cutting-edge SaaS feedback software leads to satisfied, loyal customers who not only stay but also become your advocates. Dive into this blog to explore 11 actionable insights and uncover the full potential. You will also share your positive experiences with your friends and colleagues.

Actionable Insights 52

Actionable Insights Customer Experience NPS Net Promoter Score 52

SurveySensum

JULY 21, 2023

Acquiring a new customer can cost you 5-7 times more than retaining an old one. And, in SaaS, on average, it can cost 4-5 times more – The Value of Keeping the Right Customers study by Harvard Business Review You read it right! That’s why here in this blog we will talk about the top 11 B2B customer retention strategies.

Customer Retention 52

Customer Retention B2B Net Promoter Score Touchpoint 52

ProProfs

MAY 3, 2023

At that time, the assessments were restricted to oral exams. For example: Quiz takers cannot create their own accounts It lacks a built-in survey for learner feedback Question analytics functionality is absent in the tool If these functionalities matter to you, then it can be a wise idea to go for an alternative to FlexiQuiz.

Education 52

Education Start-ups Social Media Technology 52

ProProfs

MAY 3, 2023

At that time, the assessments were restricted to oral exams. For example: Quiz takers cannot create their own accounts It lacks a built-in survey for learner feedback Question analytics functionality is absent in the tool If these functionalities matter to you, then it can be a wise idea to go for an alternative to FlexiQuiz.

Education 52

Education Start-ups Social Media Technology 52

ProProfs

OCTOBER 4, 2022

The New York Times (@nytimes) September 5, 2022. Once you’re done reading this blog, you’ll know everything about leveraging online assessments for compliance success. This reduces your training cost and time investment. . Learn More: Check out our quiz-making guide for an in-depth look at how to create an assessment.

Compliance 52

Compliance Finance Government Agriculture 52

ProProfs

MAY 4, 2023

In this blog post, we’ll learn about using quizzes to engage employees and boost productivity. They may also be searching for another job in their spare time. Highly disengaged employees may even try to derail their organization’s progress to get back at their employer for real or perceived injustices.

Net Promoter Score 52

Net Promoter Score Start-ups Sports Innovation 52

Fonolo

JULY 16, 2014

But it’s a big, crowded marketplace out there, full of consumers that want different things at different times via different channels. They prefer saving time over money. Added to that, more than 85% of customers expect conversations with customer service representatives to move seamlessly and in real-time between channels.

Customer Service 67

Customer Service Customer Expectations Social Media Contact Center 67

Comm100

FEBRUARY 7, 2018

Will the vendor provide a robust knowledge base for self-education and training, including blog posts, white papers, eBooks, and multimedia content? Does the vendor have sufficient reporting options to allow you to continuously improve your service over time? Guaranteeing Software Protections. What about robust search functions?).

Social Media 41

Social Media CRM Invoicing Omnichannel 41

Comm100

FEBRUARY 5, 2018

This blog post aims to demystify customer engagement software by identifying the kinds of engagement tools that are out there, and what these tools are good for. Feedback is easier than ever to collect, and customer demands (although ever-growing) are becoming easier to identify and meet. How many times they have reached your company?

Social Media 48

Social Media CRM Social Listening Omnichannel 48

Comm100

JUNE 13, 2018

We’ve heard it so many times it’s become a cliché: “The early bird catches the worm.”. Preparing for the shopping season ahead of time can help e-commerce vendors and retailers of all industries convert more browsers into buyers, improve customer satisfaction levels, and dodge inconvenient (and avoidable) operational hassles.

E-commerce 52

E-commerce Social Media Retail Customer Service 52

ProProfs

APRIL 17, 2023

That’s exactly what we’ll explore in this blog post. Plus, you can configure your quizzes to receive and provide feedback , so learners can get deeply involved in the learning process, easily identify areas for improvement, and learn from self-reflection. Add a time limit for the quiz or individual questions. Let’s dive in.

Social Media 52

Social Media Education Gaming Start-ups 52

ProProfs

MARCH 30, 2022

Simply put, an audience engagement tool is a platform that lets marketers interact and engage with the audience through different channels and tools like quizzes , polls , surveys , Q&A sessions , and more in real-time. . Real-time translations. Push notifications. Post on blogs. Supports smart devices.

Gaming 52

Gaming Social Media Start-ups Entertainment 52

Intercom

DECEMBER 17, 2018

We’ve put together this guide to help you not only successfully implement live chat on your website, but also to offer the right kind of experience for your customers. They don’t have to hunt for a contact email address or take time out of their day to call you. The top 3 benefits of live chat support. A pricing page.

E-commerce 108

E-commerce Touchpoint Start-ups AI 108

SugarCRM

DECEMBER 9, 2021

They’re the people with a big social media following or a successful blog, and plenty of people turn to them for advice. These advocates are out in the weeds, from personal blogs to myriad social media platforms, championing your products and services day after day. Ask them if they have any feedback. What Brand Ambassadors Do.

Social Media 26

Social Media Start-ups Sales Education 26

ProProfs

APRIL 5, 2022

Getting your hands on details of high potential prospects can, at times, seem as difficult as anything else in the business landscape. . Powered by automation, lead generation software can drastically reduce the amount of manual outreach and follow-ups, saving a ton of time, effort, and money. Saved Time and Effort .

Social Media 52

Social Media CRM Start-ups Net Promoter Score 52

ProProfs

DECEMBER 5, 2022

Needless to say, the struggle is real! In this blog post, you’ll find everything you need to know to develop and execute a winning talent assessment strategy. as well as various soft skills, such as: Time management . Step 2: Define the time frame and budget. This is where a talent assessment strategy comes in.

Start-ups 52

Start-ups Sales Customer Relationship Management Business Growth 52