Zendesk

JUNE 10, 2021

Since that inaugural event, WorldPride has grown, focusing much-needed attention on this community’s struggle for equal rights: equal access to healthcare, jobs and housing; the right to marry, the right to serve in the military, and the right to adopt children. As noted diversity practitioner Vern? Inclusion is being asked to dance.’”.

Legal 52

Legal Engineering Healthcare Gaming 52

SurveySensum

AUGUST 3, 2023

Imagine you run a B2B marketing software company that provides innovative marketing solutions to small businesses. SurveySensum caters to the needs of multiple industries such as B2B , Automotive, Retail, Healthcare, and Finance. You have a great product that your team has worked tirelessly to develop.

B2B 52

B2B Text Analytics NPS Net Promoter Score 52

Zendesk

OCTOBER 20, 2023

Delivering excellent customer service can drive revenue, increase customer retention , stimulate business growth, and improve customer satisfaction. Look for innovations, new technologies, and best practices that can push your business until you’re an industry leader in customer experience and employee experience.

Customer Service 52

Customer Service Customer Journey Map B2C B2B 52

SurveySensum

JULY 14, 2020

She has extensive consulting experience across strategy, innovation, and communication and is a passionate customer champion, who uses customer experience strategy and data-driven insights to solve business problems. Jo Boswell – Customer Experience Innovator, Board Advisor, Executive Coach, CX Influencer.

Customer Experience 132

Customer Experience CX E-commerce Social Media 132

CommBox

OCTOBER 11, 2021

Digital innovation combined with Covid-19 drove an unprecedented change in consumer behavior towards digital commerce, creating it an actual war zone for retail brands. Companies using sales chatbots can completely manage sales conversations from start to finish, automate service processes, improve efficiency and drive business growth.

Sales 52

Sales Omnichannel Social Media Retail 52

Qualtrics

JUNE 6, 2019

He’s the author of Grow: How Ideals Power Growth and Profit at the World’s Greatest Companies and Unleashing the Innovators: How Mature Companies Find New Life with Startups. Follow Keith for his thoughts on marketing, sustainable business growth, and new technology. ( @keithweed ).

Transportation 33

Transportation Entertainment Sports Social Media 33

Customer Bliss

MAY 10, 2019

Don’t underestimate the value of social media and get left behind when it comes to business growth. In some DHL centers where they have more space, they’ve created town halls, personal experience corners, and innovation corners. Internally, Scott explains that they’re spending more time improving the employee experience.

Social Media 12

Social Media Invoicing Healthcare B2B 12

Intercom, Inc.

JUNE 3, 2021

It may take a bit of a leap of faith to invest in a differentiation strategy that won’t immediately translate into ROI, especially in a pandemic, but you can’t sacrifice innovation and sustainability for short-term revenue. So generating new business, new customers who just weren’t able to sign up before. Paul: Yeah.

Start-ups 228

Start-ups Engineering Healthcare Sales 228