Demo Do: Let Your Champion Drive!
Customer Think
APRIL 15, 2024
” Accordingly, an objective when presenting demos is […] .’” – Me Easy to Use? One of prospects’ most common concerns is, “Will the software be easy to use?”
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Great Demo! Virtual Demos Best Practices
Customer Think
JANUARY 31, 2023
I’ll give you a teaser: The punchline is, “Nope, I’m good…” I watch dozens of recorded virtual demos from my prospects and customers. Sadly, most of these demos are traditional show-up-and-throw-up Harbor Tours. Want a Horror Story? Occasionally, s.
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Too Complicated – A Demo Horror Story
Customer Think
AUGUST 15, 2023
Note - this story is a sample from the freshly released Third Edition of Great Demo!Too Too Complicated – A Demo Horror StoryOrSnatching Defeat from the Jaws of VictoryA few years ago, while teaching a Great Demo! Workshop, I presented a slide that l.
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Automated Demo Content – Getting It Right
Customer Think
AUGUST 24, 2023
An exploration of your own and your prospect’s objectives for automated demos and associated Use Cases Definition of two types of demos to map to the Use Cases A stepwise process to prepare each type of demo Let’s begin! What’s in this article for you? You’ve been asked to put […]
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Seven Validated Habits for Stunningly Successful Demos
Customer Think
APRIL 29, 2023
Here are seven validated demo success factors that lead to closed business. These approaches map delightfully to Great Demo! and Doing Discovery principles while differing markedly from traditional demos. How do your demos compare? Seven Valid.
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A Terrible Tabs Demo Death March
Customer Think
NOVEMBER 29, 2022
I was watching a demo recently where the presenter executed one of the longest Terrible Tabs Demo Death Marches I’ve seen (and SADest examples, where SAD = Stunningly Awful Demo). No fewer than 11 (eleven!) tabs were explored, one after another after.
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Stunningly Awful Demos: Insufficient Customization
Customer Think
NOVEMBER 12, 2021
Many vendors say that their demos are “customized” – but are they sufficiently customized? I recently saw demos from a vendor that all followed exactly the same script – the “customization” consisted of questions from the presenter about the degree.
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SAP Demo Environment
CommBox
SEPTEMBER 1, 2021
How To Login To Commbox Demo Environment. To get access to our demo platform where you can present it to potential customers: Use the self-service tool here You will need to login into the tool using your SAP email and Windows / Mac password Use the following link: sap-demo.commbox.io
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See You At Customer Contact Week For Discussions, Demos, and Copper Mules
Callminer
JUNE 12, 2018
Customer Contact Week (CCW), June 18-22, 2018, is shaping up to be bigger and better than ever before and CallMiner is excited to be a part of multiple activities during the event including hosting a Master Class Workshop, a Meet the Customer event, and Demo Theater Presentations, as well as the always popular CallMiner Moscow Mule Reception!
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See You At Contact Center Week For Discussions, Demos, and Copper Mules
Callminer
JUNE 12, 2018
Contact Center Week (CCW), June 18-22, 2018, is shaping up to be bigger and better than ever before and CallMiner is excited to be a part of multiple activities during the event including hosting a Master Class Workshop, a Meet the Customer event, and Demo Theater Presentations, as well as the always popular CallMiner Moscow Mule Reception!
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Catch Fonolo at the ICMI Contact Center Demo & Conference
Fonolo
SEPTEMBER 6, 2017
Fonolo is excited to return as a sponsor for this year’s Contact Center Demo & Conference, happening September 25-27th at Mandalay Bay in Las Vegas, Nevada. If you’re looking for more information about ICMI Demo, or still need to get tickets, visit icmi.com/contact-center-demo-conference.
Hybrid Demo Meetings – The Challenges of Mixed Face-to-Face and Remote Audiences
Customer Think
JULY 18, 2021
Treat the entire session as if it is a virtual demo! What is the strategy for handling situations where you are face-to-face with one group of prospects and other participants are connecting remotely? Background In the (ever-changing) New Nor.
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Thoughts From ICMI - Contact Center Demo
UJET
SEPTEMBER 29, 2017
After kicking off this week at the ICMI - Contact Center Demo event in Las Vegas, we came back to San Francisco with a feeling of excitement and accomplishment. Our first exhibit, we gleaned a ton of great interest from folks in the customer support sector and how our platform can truly make their lives a whole lot easier.
5 Lessons Learned While Attempting to Boost Contact Center Productivity
Customer Think
NOVEMBER 11, 2022
I’ve come to the realization recently after seeing several demos of various CCaaS (Contact Center as a Service) platforms that there’s a flaw in the whole selling process. During the course of the demo, they show […]. And I don’t think it’s the fault of the fine sales folks or even the software vendors they represent.
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How to Cut Call Center Agent Onboarding In Half
Uniphore
JULY 10, 2021
Live Demo Featuring 10 Ways to Simplify Agent Onboarding With AI & RPA. August 25th | 11 AM EDT | 4 PM BST. Register Now. Brian Cantor Leading CX Industry Analyst Contact Center Week. Kumaran Shanmuhan CX & Automation Consulting Leader Jacada.
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More than just conversations: the next frontier of live chat for sales
Intercom, Inc.
JUNE 6, 2018
With our Google Calendar Meetings app , your visitors can automatically book a demo with you right inside the Intercom messenger. That’s the case for Salesloft, where Intercom now drives 40% of their sales demos , an 8x improvement over their previous live chat tool. Move leads through your funnel with demos, content and video calls.
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Product News – March 2024
Lumoa
APRIL 8, 2024
Note that you will need to be logged in to Lumoa in order to access certain guides: Netigate and Lumoa FAQ – General questions answered Ask Lumoa Use Case Demo – Watch Taru go over common use cases for Ask Lumoa Anonymize data in Lumoa – Updated with the new rules and logic That’s all folks! Thanks for reading!
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Empowering Customers: The Value of Self-Service Support in Manufacturing
TeamSupport
APRIL 12, 2024
Take a product tour or book a demo with us today. Take a product tour or book a demo with us today. Interested in learning more about TeamSupport’s premier customer support solution designed to make agents’ lives easier?
Empower Your Customers: Self-Service Solutions with TeamSupport Software
TeamSupport
MARCH 18, 2024
Schedule a Demo with us today! Sign up for a live demo and discover why TeamSupport is considered the industry's best post-sale Customer Service platform. This feature is available via the support hub or live chat, and frees up valuable agent time by ensuring customers’ ability to solve issues on their own.
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Understanding Customer Health Score: 6 Metrics To Track
ClientSuccess
JANUARY 24, 2023
If you want to see a demo of the ClientSuccess SuccessScore health scoring framework and how it can save you time and headaches and make you grow more accounts, you can request a 30-minute demo here. The post Understanding Customer Health Score: 6 Metrics To Track appeared first on ClientSuccess.
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10 apps every sales team should know about
Intercom, Inc.
FEBRUARY 19, 2019
If you want to hop into a live demo from a chat conversation, you can use the Google Meet app. With these apps, you can book meetings and demos automatically – reducing friction in your funnel, limiting chances for drop off and accelerating your sales cycle. Get a Demo. Learn more in the Intercom App Store. Google Meet.
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From first touch to qualified lead: How to use live chat for sales
Intercom, Inc.
JUNE 7, 2022
Livestorm booked 233% more sales demos with Intercom. The number of monthly inbound demos booked has increased by 233% since we started using Intercom to power our sales.”. The business benefits of using live chat for sales.
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5 Ways to Use Customer Feedback for Product Innovation
SurveySensum
FEBRUARY 1, 2024
Get Started with SurveySensum Get a Live Demo Free Forever • No Feature Limitation • No Credit Card Required • Sign Up For Free 2. Gather real-time feedback with SurveySensum Sign Up For Free Free Forever • No Feature Limitation • No Credit Card Required • Get a Live Demo 2. Start gathering in-app feedback with SurveySensum.
10 Ways the Best Call Centers Thrive in the New Normal
Uniphore
JUNE 10, 2021
Try Demo Now. Request a demo of our automation solutions today, and see what we can do for you. Call Volume During COVID-19. Direct your Callers to Effortless Digital Customer Service With Visual IVR. Make Onboarding Simpler. Most stated that it took anywhere from one to several months for an agent to become proficient.
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Proven sales plays for skyrocketing growth
Intercom, Inc.
OCTOBER 1, 2019
Nail your sales demo with use case, problems to be solved, and persona. Powerful sales demos share one thing in common: they speak to the buyer’s motivations. Powerful sales demos focus on why buyers are looking to purchase, not what they’ll be purchasing. Short on time?
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Don’t Buy into Fake News: Why Try Before You Buy is Best
Totango
APRIL 13, 2021
So why, in this modern world we’re living in, would you purchase a premium software solution based solely on a sales pitch or demo? No trial period, no fake demo, no pushy salesperson. Most of the time, a demo of a product will use fake data or a sample of your data to show you how the product works. Just our product, for free.
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The Impact of Cybersecurity Measures on Customer Trust: 4 Key Considerations
SurveySensum
APRIL 22, 2024
Gather Customer Feedback with Surveys Sign Up For Free Free Forever • No Feature Limitation • No Credit Card Required • Get a Live Demo These are some considerable impacts of cybersecurity measures taken in action. This demonstrates a customer-centric approach to security, aiming to build trust and strengthen relationships with clientele.
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Enhancing User Experience: 7 Strategies for Internet Startups
SurveySensum
FEBRUARY 13, 2024
Get a Live Demo Free Forever • No Feature Limitation • No Credit Card Required • Sign Up For Free Strategy 4. Get a Live Demo Free Forever • No Feature Limitation • No Credit Card Required • Sign Up For Free Strategy 6. And, of course, their stellar photography and ingenious visuals make their content pop and stick in your memory.
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What we shipped: 2018 year in review
Intercom, Inc.
JANUARY 2, 2019
Whether it’s driving webinar signups, newsletter subscriptions, qualifying leads and booking demos, Custom Bots enable marketers and sales teams to supercharge their pipeline and capture new revenue. When combined with video, our customers have seen 4x the engagement rates of email and up to a 36% increase in conversions.
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Transforming CX: A Glimpse into HoduSoft’s Next-Gen Communication Solutions at the Digital CX Summit 2024
Hodusoft
FEBRUARY 4, 2024
They will provide live demos and information on HoduSoft’s advanced communication solutions. Ask for a Free demo! Being a leading player in the industry, HoduSoft is thrilled to share its expertise and innovative solutions with industry experts, professionals, and potential customers.
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HoduCC Named Category Leader in 2024 GetApp Awards
Hodusoft
APRIL 1, 2024
Get a free demo of HoduCC today! Ask for a Free demo! With a relentless dedication to innovation and customer-centricity, HoduSoft is set to reshape the future of contact centers, one satisfied customer at a time. Transform your customer interactions.
Survey Logic: A Guide to Improved Data Collection
SurveySensum
MARCH 12, 2024
Sign Up For Free Free Forever • No Feature Limitation • No Credit Card Required • Get a Live Demo 4. Get a Live Demo Free Forever • No Feature Limitation • No Credit Card Required • Sign Up For Free Let’s now explore all the benefits that employing survey logic has to offer! Start designing your surveys today!
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5 Ways For Improving Collaboration in Software Teams
SurveySensum
APRIL 16, 2024
So start gathering real-time feedback with SurveySensum Sign Up For Free Free Forever • No Feature Limitation • No Credit Card Required • Get a Live Demo The Role of Customer Feedback in Enhancing Collaboration While strong internal teamwork is essential, collaborating with customers is equally crucial.
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How to use Intercom to generate more leads and close bigger deals – faster
Intercom, Inc.
JULY 15, 2021
Automatically schedule meetings or demos with Calendly. Skip the scheduling back and forth with prospects and empower them to set up a call or demo right away. Then, respond right there from Slack so you don’t waste any time engaging leads while they’re still active on your site. .
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232 Empower Your Customers: Self-Service Solutions with TeamSupport Software
TeamSupport
MARCH 18, 2024
Schedule a Demo with us today! Sign up for a live demo and discover why TeamSupport is considered the industry's best post-sale Customer Service platform. This feature is available via the support hub or live chat, and frees up valuable agent time by ensuring customers’ ability to solve issues on their own.
5 apps to power faster resolutions with Answer Bot
Intercom, Inc.
OCTOBER 15, 2018
Whether adding apps to the Messenger home screen, sending them within conversations or using them in Custom Bot flows, apps make taking actions like checking order status, scheduling demos, taking payments and much more right there in the conversation much easier and faster. Let prospects request or schedule a demo.
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From Recruitment to Retention: Understanding the Employee Journey
SurveySensum
APRIL 9, 2024
Sign Up For Free Free Forever • No Feature Limitation • No Credit Card Required • Get a Live Demo Now, that we understand what the employee journey means and what its benefits and impact on employee engagement and satisfaction are, let’s now explore the 6 stages of the employee journey.
What we shipped: 7 new features to deliver personalized experiences at scale
Intercom, Inc.
NOVEMBER 5, 2018
Easily book demos and calls with your best leads using our updated scheduling apps. Our Get a Demo and Google Calendar apps enable leads to book demos and meetings right in the Messenger, so that you can focus on selling, not scheduling. Get a Demo app updates. Google Calendar App Updates. Other scheduling updates.
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Overcoming Sales Objections – Why Many Sales Objections Shouldn’t NEED to Be Overcome
Customer Think
FEBRUARY 16, 2023
“Help me understand how to handle customer sales objections…” “My team needs to learn how to handle objections…” “We get lots of sales objections in our demos and need to manage them better…” Sound familiar? Many sales and presales training p.
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Partnering for progress: Exploring Zendesk’s Technical Community
Zendesk
JANUARY 17, 2024
For example, we recently added a fantastic pre-sales demo by Partner Bricom to the Community, which not only highlighted the talent of this Partner but also set a benchmark for others to aspire to. The Community goes beyond being an information repository and collaboration platform—it makes those who use it better in their roles.
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Strategies for Humanizing AI: A Key to Better Customer Connections
SurveySensum
FEBRUARY 21, 2024
Actively listen to customer needs and expectations with real-time feedback Sign Up For Free Free Forever • No Feature Limitation • No Credit Card Required • Get a Live Demo C. Get Started with SurveySensum – Demo Get a Live Demo Free Forever • No Feature Limitation • No Credit Card Required • Sign Up For Free
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30+ Exit Intent Popups Examples for Better Conversions in 2024
SurveySensum
MARCH 25, 2024
Sign Up For Free Free Forever • No Feature Limitation • No Credit Card Required • Get a Live Demo Now, that we understand the workings of exit intent popups, let’s explore some brand examples of these popups. Get a Live Demo Free Forever • No Feature Limitation • No Credit Card Required • Sign Up For Free 5.
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Inside sales vs. outside sales: What are the key differences?
Zendesk
FEBRUARY 21, 2024
They meet with customers to discuss solutions to the customer’s pain points, demo products or services, and form stronger relationships to build customer loyalty. If your company sells physical products, field reps can demo products and invite potential customers to interact with the items. What do outside sales reps do?
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New: Harness the Power of Generative AI Summaries with CSAT.AI
CSAT.AI
MAY 17, 2023
Schedule a demo and start improving your scores. These features are in addition to CSAT.AI’s AI powered surveys, patented in the moment agent feedback and sentiment analysis which can improve CSAT, first contact resolution and reduce QA and training costs. The post New: Harness the Power of Generative AI Summaries with CSAT.AI
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