Lightico

FEBRUARY 11, 2024

Additionally, government authorities and regulatory bodies may intensify their scrutiny of lending. By automating credit analysis tasks and leveraging predictive analytics, IDP empowers lenders to mitigate risk, optimize loan pricing, and deliver superior outcomes for both lenders and borrowers.

Data Entry 98

Data Entry Compliance Finance Unstructured Data 98

SugarCRM

SEPTEMBER 26, 2023

It takes a lot of processing, which is more effective in the presence of artificial intelligence and predictive analytics. The best way to ensure you truly know your customers is by using clean data sets and employing good data hygiene, governance practices, and ongoing data maintenance across your organization.

CRM 26

CRM AI Sentiment Analysis Invoicing 26

ClearAction

JULY 28, 2018

Competency development, marketing governance. Profitability, predictive analytics, enterprise metrics alignment. Holistic vision, fact-based decision-making. Lean enterprise, six sigma, supply chain. Technology. Infrastructure. Enterprise marketing management, portfolio management.

Scorecard 54

Scorecard Predictive Analytics Government Technology 54

SugarCRM

MAY 3, 2022

across all industries, but real estate, education, and government emails boast the highest numbers, around 14%. Connect and engage with new prospects and customers through inbound and outbound emails, social media management, AI-driven predictive analytics, and even Google Ads management tools.

B2B 40

B2B Real Estate Social Media Predictive Analytics 40

ClearAction

SEPTEMBER 28, 2015

Incongruent CX governance, design, data, or improvement efforts are typically more transparent to customers than we realize. It is a shift from silo management of VoC, references, predictive analytics, loyalty management, user experience design, customer service, and other facets of CXM. customer listening posts).

CXM 105

CXM Customer Experience VOC Customer Experience Management 105

ClearAction

MAY 2, 2016

Guidance = Competency development, marketing governance. Metrics = Profitability, predictive analytics, enterprise metrics alignment. Ecosystem = Successful collaboration with key stakeholders. Strategy = Holistic vision, fact-based decision-making. Process = Lean enterprise, six sigma, supply chain.

Sports 62

Sports Predictive Analytics Social Media Gaming 62

ClearAction

MAY 16, 2016

Guidance = Competency development, marketing governance. Metrics = Profitability, predictive analytics, enterprise metrics alignment. Ecosystem = Successful collaboration with key stakeholders. Strategy = Holistic vision, fact-based decision-making. Process = Lean enterprise, six sigma, supply chain.

Customer Experience 54

Customer Experience Sports Predictive Analytics Gaming 54

Aquire

AUGUST 2, 2021

Here are some things chatbots can do: Hold a human-like conversation Answer user questions Collect and analyze data Guide users through processes Use predictive analytics to provide personalized services to the users. Data security is governed by several local and international laws (e.g. the likes of Alexa and Siri).

Machine Learning 59

Machine Learning Predictive Analytics Healthcare AI 59

ProProfs

MAY 10, 2023

Mercer | Mettl serves clients in various industries, including education, corporate, and government sectors. The company uses Artificial Intelligence (AI) and Machine Learning (ML) to provide detailed insights and analytics to help clients make informed decisions about talent acquisition, development, and management.

Artificial Intelligence 52

Artificial Intelligence AI Machine Learning Education 52

ProProfs

MAY 10, 2023

Mercer | Mettl serves clients in various industries, including education, corporate, and government sectors. The company uses Artificial Intelligence (AI) and Machine Learning (ML) to provide detailed insights and analytics to help clients make informed decisions about talent acquisition, development, and management.

Artificial Intelligence 52

Artificial Intelligence AI Machine Learning Education 52

Shep Hyken

JULY 8, 2022

Confidentiality is a growing concern of governments and businesses. Companies and government entities have been seen protecting their customers’ contact information by hiding their phone numbers. Predictive Analytics will help businesses to stay ahead and provide high-touch CX.

Predictive Analytics 61

Predictive Analytics Customer Service Hospitality Hospitality 61

Execs In The Know

OCTOBER 15, 2023

Global Observability What starts with global observability turns into predictive analytics that models and forecasts customer behavior, enabling proactive interventions like personalized recommendations and targeted marketing efforts. This empowers businesses to anticipate and meet customer needs effectively.

AI 52

AI Artificial Intelligence CX Compliance 52

SugarCRM

APRIL 30, 2024

Today, robust CRMs are more dynamic and intelligent, usually having predictive analytics embedded into their capabilities. Ensuring that AI systems are used ethically and effectively requires robust data governance and implementation strategies that can be changed and adapted on the go. Wrapping It Up The CRM 2.0

CRM 26

CRM AI Customer Experience Artificial Intelligence 26

Lumoa

FEBRUARY 9, 2023

But machine learning technologies can also help you to move from diagnostic to predictive analytics: if I fix this issue in my customer experience, how much will my churn decrease? Why are your customers turning away from you? Why is the retention of your customers so high/low?

Net Promoter Score 178

Net Promoter Score Customer Experience B2C Social Media 178

Qualtrics

APRIL 14, 2021

Stronger security and governance. The best analysis tools include text , voice , stats and prediction analytics to help you get deep insights from any data set. Legal concerns around data privacy and data protection including GDPR in Europe. Language support with built-in translations to hep make global research easier.

Artificial Intelligence 26

Artificial Intelligence Predictive Analytics Machine Learning Legal 26

Sprinklr

OCTOBER 20, 2021

Unique AI capabilities: does the technology have AI capabilities built for unstructured data, such as anomaly and trend detection, predictive analytics, and industry-specific AI models? A Unified-CXM platform can provide powerful features including: Unified customer experience data on a single platform.

Social Media 85

Social Media Unstructured Data CXM Social Listening 85

Lumoa

MARCH 20, 2018

But machine learning technologies can also help you to move from diagnostic to predictive analytics: if I fix this issue in my customer experience, how much will my churn decrease? Why are your customers turning away from you? Why is the retention of your customers so high/low?

Net Promoter Score 114

Net Promoter Score Customer Experience B2C CEM 114

Qualtrics

NOVEMBER 1, 2019

The federal government made a $30-billion push for EHR in 2009. By tracking each element in this complex ecosystem of voices, we can create a surround sound of feedback and use statistical and predictive analytics to help organizations draw conclusions and insights. Take Electronic Health Records (EHR) as an example.

Healthcare 20

Healthcare Predictive Analytics Hospitality Hospitality 20

Lumoa

MARCH 20, 2018

But machine learning technologies can also help you to move from diagnostic to predictive analytics: if I fix this issue in my customer experience, how much will my churn decrease? Why are your customers turning away from you? Why is the retention of your customers so high/low?

Net Promoter Score 64

Net Promoter Score Customer Experience B2C CEM 64

ClearAction

SEPTEMBER 28, 2015

Predictive analytics is the Modeler’s domain, creating what-if scenarios for campaign strategies, customer segmentation, and many complex marketing decisions. This role is sometimes referred to as Marketing Guidance or governance. Marketing dashboards and metrics of all types are the specialty of the Quantifier.

Customer Acquisition 62

Customer Acquisition Predictive Analytics Government Customer Relationship Management 62