SurveySensum

SEPTEMBER 13, 2023

Picture this: a renowned manufacturer increased its revenue by a staggering 20% within a year, solely by listening to its customers’ voices and integrating their insights into their operations. 5) Typeform Customizable designs Intuitive interface Logic jumps Seamless integrations Free plan available Starts at 25 USD /month 4.5 (5)

Manufacturing 52

Manufacturing B2B NPS Compliance 52

TeamSupport

FEBRUARY 12, 2024

Integration Capabilities: The software should seamlessly integrate with your existing tools and platforms. That's why TeamSupport offers integrations with popular platforms like Salesforce and Jira, ensuring a seamless transition. A steep learning curve can hinder productivity and lead to frustration.

Machine Learning 52

Machine Learning AI Customer Satisfaction Customer Service 52

TeamSupport

JANUARY 25, 2024

Integration Capabilities: The software should seamlessly integrate with your existing tools and platforms. That's why TeamSupport offers integrations with popular platforms like Salesforce and Jira, ensuring a seamless transition. A steep learning curve can hinder productivity and lead to frustration.

Machine Learning 52

Machine Learning AI Customer Satisfaction Customer Service 52

TeamSupport

JANUARY 18, 2024

Integrations: TeamSupport seamlessly integrates with popular platforms like Salesforce and Jira, ensuring you can continue using the tools you're comfortable with. Here's how TeamSupport can benefit your business: Ease of Use: With TeamSupport, your team can get up and running in weeks, not months.

Real Estate 59

Real Estate Machine Learning Customer Satisfaction Gaming 59

Intercom

NOVEMBER 30, 2021

It also integrates with other tools in your business’s tech stack so you can work seamlessly with other customer-facing teams – like marketing, sales, and product – to help, delight, and retain customers all from one inbox. An integrated knowledge base and chatbots so you can empower your customers to self-serve and get instant answers.

E-commerce 124

E-commerce Social Media Engineering Start-ups 124

TeamSupport

MARCH 1, 2024

Integrations: Seamlessly Blending with Your Toolbox TeamSupport understands that your team already has a set of tools they're comfortable with. That's why the software offers integrations with popular platforms like Salesforce and Jira. Instead, your team can focus on what they do best - providing stellar customer service.

Customer Satisfaction 40

Customer Satisfaction Innovation Machine Learning AI 40

TeamSupport

MARCH 1, 2024

Integrations: Seamlessly Blending with Your Toolbox TeamSupport understands that your team already has a set of tools they're comfortable with. That's why the software offers integrations with popular platforms like Salesforce and Jira. Instead, your team can focus on what they do best - providing stellar customer service.

Customer Satisfaction 40

Customer Satisfaction Innovation Machine Learning AI 40

TeamSupport

MARCH 1, 2024

Integrations: Seamlessly Blending with Your Toolbox TeamSupport understands that your team already has a set of tools they're comfortable with. That's why the software offers integrations with popular platforms like Salesforce and Jira. Instead, your team can focus on what they do best - providing stellar customer service.

Customer Satisfaction 40

Customer Satisfaction Innovation Machine Learning AI 40

Intercom, Inc.

FEBRUARY 27, 2019

Adjusts to when you work: This new feature seamlessly integrates with your support team’s office hours, so you always know exactly when you need to reply. And here are some of our favorite apps other people have been building on Intercom: Jira Cloud. Seamlessly create, link and comment on Jira issues from Intercom.

Outlook 106

Outlook Start-ups Sales 106

Zendesk

NOVEMBER 22, 2021

Integrate their tools. Unito is a no-code integration solution for the most popular work tools on the market, from support tools to CRMs and work management platforms. With dedicated, robust two-way flows, you can turn Zendesk tickets into Jira issues, Asana tasks, Trello cards, and more. Collaborate across teams.

Engineering 98

Engineering 98

Logicalware

JUNE 21, 2023

There’s also a wealth of integrations available. It can be plugged into Jira, Teams, Salesforce or even ChatGPT – for automated responses that leverage AI! An easy-to-navigate case overview means customers are always in control of their inquiries.

Case Management 52

Case Management Touchpoint AI CX 52

SurveySensum

SEPTEMBER 14, 2023

Effortless Integration Multi-Service Compatibility Real-Time Engagement Free trial available Starts at $29/month 4.3 (5) 5) ProProfs Survey Maker Versatile Survey Types Seamless Integration Extensive Templates Free sign up available Starts at $19 per month. 5) Doorbell.io 5) Doorbell.io

Social Media 52

Social Media Sentiment Analysis Start-ups Actionable Insights 52

Help Scout

APRIL 8, 2019

JIRA app update. We’ve added a new custom field for Help Scout conversation counts in JIRA , so you can see how many conversations are linked to a JIRA issue. As long as your account is connected with administrator privileges in JIRA, this should work out of the box. Reminder: We’re retiring Mailbox API 1.0 Before you go.

Start-ups 40

Start-ups CRM 40

Zendesk

JANUARY 21, 2021

The engine proactively picks up vital information from the agent’s response and populates a knowledge article on a predefined template; thereby integrating KCS practices into the workflow and keeping employees and managers happy. Integrates content and processes. within their Zendesk console.

Artificial Intelligence 98

Artificial Intelligence Engineering Machine Learning AI 98

UJET

MARCH 17, 2020

A strong customer support team is integral to the success of any business. If you need project management tools, Trello , Asana , and Jira , can keep people on task with defined deadlines. But a strong team doesn’t need to be in the same office to ensure success.

Contact Center 121

Contact Center Customer Satisfaction Customer Feedback Customer Experience 121

TeamSupport

SEPTEMBER 29, 2020

Further, it integrates with important solutions used by companies, such as Salesforce, Jira, Microsoft (Dynamics and Teams), Hubspot, and Slack, to name a few. TeamSupport‘s powerful features, like its proprietary Customer Distress Index™ (CDI), inform actionable strategies for customers who may be in danger of churn.

Customer Relationship 89

Customer Relationship B2B CRM Compliance 89

SurveySensum

FEBRUARY 14, 2024

Integration: Confirm that the feedback tool seamlessly integrates with your existing HR software or management systems, enhancing accessibility and tracking. Look for options with APIs or integration features compatible with popular HR systems. This ensures a cohesive experience across your organization’s tech stack.

Close the Loop 52

Close the Loop Start-ups Text Analytics Outlook 52

Help Scout

AUGUST 24, 2021

Docs also integrates seamlessly with our shared inbox. HelpJuice also boasts a number of integrations, making your knowledge base more powerful. Since it’s an Atlassian product, Confluence also integrates seamlessly with their other products like JIRA and Trello. Price: Starting at $120 per month for four users.

Start-ups 107

Start-ups Engineering Gaming Customer Feedback 107

SurveySensum

SEPTEMBER 12, 2023

In-app surveys are those surveys that are integrated directly into mobile or web apps, enabling users to offer feedback or respond to questions while actively using the app. Gather Targeted In-Moment Feedback Jira collects feedback in real-time to enhance its platform. This highlights the importance of in-app surveys.

Non-Profits 52

Non-Profits Touchpoint Customer Feedback Actionable Insights 52

Zendesk

JULY 28, 2022

Between our 1,000+ out-of-the-box integrations and powerful APIs, customers can bring all their critical data together in one place, with all their favorite apps. They also benefited from the ease and low cost of integrating their existing tech stack including Mailchimp, Jira, and Flowdock.

Customer Service 52

Customer Service Social Media CX Start-ups 52

Intercom, Inc.

JANUARY 16, 2020

Are you building integrations yourselves? Andrey: We’ve built a lot of integrations ourselves. The core integrations, that people use a lot like JIRA, Slack, Confluence, we built and we want other people to build the integrations they need. One approach we have is that we provide the API for integration.

Start-ups 249

Start-ups Engineering Sales Innovation 249

Logicalware

FEBRUARY 3, 2023

Some of these tools include Salesforce, Outreach, Gainsight and other CRM integrations. I was in technical support and started managing a project using Jira. I work within the RevOps team here at Puzzel as our RevOps Manager. I oversee systems and tools, including the workflow, data flow and security.

Invoicing 52

Invoicing Finance Start-ups Sales 52

Qualtrics

FEBRUARY 10, 2020

Facebook Messenger integration. With over 1 billion messages exchanged with businesses every month on Facebook Messenger, and 67% of consumers saying they will message with businesses more often over the next two years, we are excited to announce the launch of our integration with Facebook Messenger. Any channel, any time.

CX 58

CX Close the Loop Unstructured Data Social Media 58

TeamSupport

OCTOBER 28, 2020

Further, it integrates with important solutions used by companies, such as Salesforce, Jira, Microsoft (Dynamics and Teams), Hubspot, and Slack, to name a few. TeamSupport‘s powerful features, like its proprietary Customer Distress Index™ (CDI) , inform actionable strategies for customers who may be in danger of churn.

Customer Relationship 45

Customer Relationship B2B B2C CRM 45

SurveySensum

APRIL 5, 2022

Integrations. That’s why you can seamlessly integrate any kind of platform that you use every day such as Outlook, SalesForce, Hubspot, Zendesk, Zapier, etc with SurveySensum. Cons: APIs or technical support needed to integrate with third-party apps. It integrates with several apps and software like MailChimp, Salesforce, etc.

NPS 52

NPS Sentiment Analysis Start-ups Customer Feedback 52

Help Scout

JUNE 5, 2019

Security: Integrating with Jira Cloud now requires an API token to authenticate. You can now see all your historical invoices instead of just the last 25. A huge thank you from the Help Scout team to all of you long time customers! Plus we’ve delivered even more …. Mobility: The Android App now supports full screen rotation!

Invoicing 40

Invoicing Start-ups Customer Expectations Customer Service 40

Zendesk

NOVEMBER 11, 2021

A successful sales ops team can drive revenue by analyzing the effects of existing software integration (including contact management software ), department communication, and long-term employment of company best practices. Despite years of progress, technology integration remains a significant hurdle for sales departments. Technology.

Sales 52

Sales CRM Start-ups Technology 52

TeamSupport

AUGUST 31, 2018

Your help desk system does’t integrate well with other software – Your team may be efficient, but all the critical information you have is siloed off from other departments. A suitable help desk system will use ticket automation to immediately route tickets to the right agent (based on their expertise) so they can follow up directly.

Sentiment Analysis 40

Sentiment Analysis AI Technology Technology 40

TeamSupport

AUGUST 31, 2018

Your help desk system does’t integrate well with other software – Your team may be efficient, but all the critical information you have is siloed off from other departments. A suitable help desk system will use ticket automation to immediately route tickets to the right agent (based on their expertise) so they can follow up directly.

Sentiment Analysis 40

Sentiment Analysis AI Technology Technology 40

Qualtrics

MARCH 19, 2020

But our no-code, drag-and-drop workflow automation platform also integrates XM with the rest of your business processes by extending into your CRM, messaging, ticketing, rewards, business process automation and marketing automation systems.

Government 29

Government Social Media Innovation CRM 29

SurveySensum

OCTOBER 6, 2023

In-app surveys are a user feedback collection method that is integrated directly within a mobile application or software. What are In-App Surveys? These surveys allow developers, product managers, and businesses to gather feedback from users while they are actively using the app. What Can You Ask In This Particular Survey?

Social Media 52

Social Media Start-ups Touchpoint Customer Feedback 52

Totango

NOVEMBER 15, 2021

This allows you to leverage all your data by integrating it into your customer success strategy. Putting this plan into practice to make the most of customer success tool integration requires choosing the right tools. Support: Zendesk, Jira. Zuora is a billing app geared toward the needs of subscription-based revenue models.

CRM 110

CRM Social Media Customer Relationship Management Customer Relationship 110

Totango

SEPTEMBER 22, 2022

Software integrations. Support for integration with dozens of major SaaS apps makes set-up simple. Other advantages include a modular design that lets you use what you need and native integration with Salesforce. Eloqua integrates sales and marketing data. Document management. Marketing and sales. Onboarding automation.

Business Growth 71

Business Growth CRM Social Media Sales 71

Totango

NOVEMBER 15, 2021

This allows you to leverage all your data by integrating it into your customer success strategy. Putting this plan into practice to make the most of customer success tool integration requires choosing the right tools. Support: Zendesk, Jira. Zuora is a billing app geared toward the needs of subscription-based revenue models.

CRM 87

CRM Social Media Customer Relationship Management Customer Relationship 87

Waypoint Group

OCTOBER 17, 2019

ZenGRC is very flexible and integrates with Google Apps and JIRA, with a lightning-fast ROI. Its hosted GRC solution, ZenGRC, helps compliance and audit managers go beyond spreadsheets to better execute their enterprise programs. Reciprocity is a customer-focused company with CSMs who’ve always done a very good job of getting feedback.

B2B 40

B2B Actionable Insights NPS Compliance 40

Intercom, Inc.

APRIL 6, 2022

Atlassian boasts an impressive portfolio of products, including Trello, Opsgenie, Statuspage, and Jira, to name but a few. Building a robust, integrated tech stack is critical for success. Having the ability to integrate with the tools they need to adopt as they scale is crucial for the team as they look to the future. “We

Customer Experience 230

Customer Experience Customer Satisfaction Customer Expectations Omnichannel 230

Zendesk

JANUARY 30, 2024

But with so many options out there, finding the best integrations for each of your clients can be a head scratcher. Building from the (digital) ground up There’s no specific number of apps required, but there are factors to consider, such as adding one integration at a time versus adding 10 all at once.

Contact Center 52

Contact Center Technology Technology CX 52