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How to Streamline CX in Manufacturing

SugarCRM

The manufacturing industry makes no exception. When you are a leading global manufacturer of packing materials and fine paper, like Neenah , working directly with hundreds of corporate customers across 80 countries, you must take the step forward to digitalization to increase productivity, decrease costs, and withstand future disruptions.

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Mastering Sales ROI in Manufacturing: The Art and Science Behind Sales Forecasting

SugarCRM

Welcome to the second part of our four-part series, Mastering Sales ROI in Manufacturing: A SugarCRM Guide. Sales Forecasting: What Is It and Why It Matters for Manufacturing Enterprises? Manufacturing enterprises face different challenges than traditional retailers. So, buckle up, and let’s get started!

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Servitization: When Manufacturers Become Service Companies

SugarCRM

Not to be left behind, I opened my browser this morning to an article about Apple that speaks directly to what I see as one of the most important paradigm shifts we will see in the manufacturing industry this decade… manufacturing companies reinventing themselves as services companies. There’s actually a word for this trend.

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10 Ecommerce Challenges Businesses Face [+ Easy Solutions]

Aquire

Related: Your Ecommerce Information Center: Get free Shopify educational resources to help you grow your brand and forge strong customer relationships. It’s important for these policies to be understandable to everyone, regardless of cultural background or education level. Educate staff. Creating valuable content.

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Discover How Subscription-Based Brand Lovevery Transforms Customer Experience into Lifelong Learning

Execs In The Know

From fostering a deep commitment to sustainability to their rigorous focus on customer education and empowerment, Lovevery ensures that every product and service supports the developmental journey of children in a meaningful way.

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AI: The Future Brain of Contact Centers

DMG Consulting

While the pundits are concentrating on the potential dangers of AI, there is a strong positive side to the equation: AI is and will continue to drive tremendous advancements and innovation in most aspects of our lives, including healthcare, financial services, manufacturing, telecom, education, government, transportation, and many other areas.

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5 companies that crossed industry lines to create better customer experiences

Steven Van Belleghem

The idea behind the Walmart Health services is to offer an affordable and accessible alternative for those who need routine medical care, such as a visit to a doctor or a dentist, a health screening, wellness education, or even mental health counselling. A car manufacturer building a smart city. So Walmart’s move makes a lot of sense.