SugarCRM

MARCH 12, 2024

Because of shifting global dynamics, modern manufacturers are being pushed to accelerate their digital transformation initiatives. Today, eCommerce and social commerce have become popular across all industries and sectors. With keen competition, falling behind with digital transformation is not an option.

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SurveySensum

SEPTEMBER 13, 2023

In the dynamic landscape of B2B manufacturing, where innovation is the lifeblood of progress, the power of customer feedback cannot be overstated. And in this blog, we will explore the top 10 manufacturing feedback tools that can redefine your interactions with clients. What are B2B manufacturing feedback tools? user/month 4.4

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SugarCRM

MAY 11, 2023

The manufacturing sector is not only riding but embracing this new age wave of digital transformation. In this article, we will explore a few of the top ways companies are using CRM solutions to revolutionize the manufacturing sector. Top 8 Ways Manufacturers are Using CRM to Revolutionize Their Industry 1.

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SugarCRM

APRIL 16, 2024

As such, manufacturing enterprises are now facing new challenges in managing and navigating dynamic markets. How can CRM solutions help manufacturers and wholesale distributors navigate complex markets and new challenges? Customer requirements are dynamic, and so should manufacturers’ inventory. We’ll cover the topic below.

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Zendesk

MAY 24, 2023

It’s fair to say the manufacturing industry is on the fast track to digital transformation. It’s no surprise that manufacturers are looking for ways to cut costs while still maintaining quality. Here are four ways manufacturers are using AI in customer support and seeing big results.

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SugarCRM

MARCH 26, 2024

On this episode of the Fuel Growth podcast series, my co-host Lizzy and I got to sit down with Paul Black , co-founder and CEO of sales-i , the leading sales intelligence software company for manufacturing and distribution companies worldwide. But once again, it’s an opportunity for the manufacturers to sell direct.

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Customer Think

DECEMBER 12, 2021

Digital transformation has transformed countless businesses – from manufacturing and retail to hospitality and healthcare. The insurance industry is no exception. This industry is embracing digital transformation in various ways to mitigate complex challenges and meet the demands of customers.

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Hospitality Hospitality Manufacturing Healthcare 98

Shep Hyken

SEPTEMBER 29, 2021

Ace Hardware stores didn’t stop with being world-class in the home improvement industry. They wanted to go beyond their own industry. They became so good that other companies, completely unrelated to the hardware and home improvement industry, wanted to learn their secrets. . I now want you to think outside your industry.

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Hospitality Hospitality Manufacturing Retail 137

Zendesk

MAY 9, 2023

It’s fair to say the manufacturing industry is on the fast track to digital transformation. It’s no surprise that manufacturers are looking for ways to cut costs while still maintaining quality. Here are four ways manufacturers are using AI in customer support and seeing big results.

Manufacturing 52

Manufacturing AI Artificial Intelligence Invoicing 52

Zendesk

JUNE 29, 2023

According to research, 66 percent of manufacturers are planning to launch their own e-commerce operations within the next two years. To anyone familiar with well-worn manufacturing go-to-market strategies, this may come as a surprise. Why wouldn’t a manufacturer want a piece of that action? Times are changing. and it’s working.

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SugarCRM

JUNE 22, 2023

Embracing The Wave of Change With distribution channels and sales models in flux, manufacturers recognize the importance of building relationships with their customers. The advent of IoT is creating new opportunities to incorporate this technology with CRM in the manufacturing sector.

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Hodusoft

JANUARY 17, 2020

An effective communication system is of paramount importance to manufacturing industries if they are to deliver exemplary customer experiences in addition to improving internal communication and collaboration. Call center software bridges space and time, connect coherently and helps manufacturing fire on all four cylinders.

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Manufacturing Social Media Omnichannel Touchpoint 52

SugarCRM

MARCH 26, 2024

On this episode of the Fuel Growth podcast series, my co-host Lizzy and I got to sit down with Paul Black , co-founder and CEO of sales-i , the leading sales intelligence software company for manufacturing and distribution companies worldwide. But once again, it’s an opportunity for the manufacturers to sell direct.

Manufacturing 26

Manufacturing Sales Start-ups Technology 26

Customer Think

JULY 23, 2021

The global manufacturing sector, much like most other industries in the world, has been deeply impacted by the rapid advancement of technology. So rapid has been this change that the industry is already on the verge of Industry 5.0. Remember when everyone was talking about Industry 4.0?

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Manufacturing Technology Technology 64

SugarCRM

APRIL 12, 2022

The manufacturing industry makes no exception. As one of the essential transforming goods industries, it experienced severe disruption during the pandemic mainly because of the multiple supply chain challenges. Creating meaningful connections with customers is the key component of success and the pillar of driving revenue.

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SugarCRM

FEBRUARY 15, 2024

The past few years have proven to be a major crucible for manufacturers worldwide, and the UK has not been exempt from these challenges. However, in the face of adversity, the manufacturing sector has displayed remarkable resilience. CRM software, for example, is helping companies choose which product investments to make.

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SugarCRM

JUNE 6, 2023

Since we have numerous clients in the Manufacturing industry in our portfolio, we pride ourselves on meeting even the most exigent standards and needs that companies in this vertical might have. Most companies struggle with fragmented, siloed information regarding customers, global sales, and service teams.

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SugarCRM

DECEMBER 5, 2023

Welcome to the first part of our four-part series, Mastering Sales ROI in Manufacturing: A SugarCRM Guide. For manufacturers, lead nurturing is an important part of maintaining a sales pipeline because it helps you nudge your leads closer to taking the next step toward becoming a customer.

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SugarCRM

JUNE 2, 2022

One of the effects of the Covid-19 outbreak has been accelerating manufacturers’ digital transformation initiatives. The pandemic has fundamentally changed how we work and live and has driven the accelerated adoption of digital channels such as eCommerce and social commerce across multiple industries.

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SugarCRM

DECEMBER 7, 2023

Welcome to the second part of our four-part series, Mastering Sales ROI in Manufacturing: A SugarCRM Guide. Sales Forecasting: What Is It and Why It Matters for Manufacturing Enterprises? Manufacturing enterprises face different challenges than traditional retailers. So, buckle up, and let’s get started!

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SugarCRM

SEPTEMBER 15, 2022

It’s no secret that the manufacturing industry has suffered greatly from the aftermath of COVID-19. The ability to analyze sales activities gives manufacturing leaders the ability to understand when and where to introduce additional processes, resources, tools, and strategies that will impact the entire organization.

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SurveySensum

MARCH 17, 2023

The automotive industry has recognized the importance of offering a seamless customer experience and is evolving by adopting new customer experience trends. These statistics demonstrate the growing importance of providing a positive and personalized customer experience in the auto industry.

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Customer Experience Manufacturing Entertainment Touchpoint 52

SugarCRM

DECEMBER 14, 2023

Welcome back to our series’ fourth and last part: Mastering Sales ROI in Manufacturing: A SugarCRM Guide. Learn why analytics matter for manufacturing enterprises, how to properly leverage analytics to secure a better market position, and the tools you need to achieve it. In the business world, knowledge is power. Through data.

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Manufacturing Sales Predictive Analytics Data Mining 26

SugarCRM

JANUARY 8, 2019

Not to be left behind, I opened my browser this morning to an article about Apple that speaks directly to what I see as one of the most important paradigm shifts we will see in the manufacturing industry this decade… manufacturing companies reinventing themselves as services companies. There’s actually a word for this trend.

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Steven Van Belleghem

NOVEMBER 10, 2020

Crossing the industry lines to better cater to your customers may be gaining in popularity, but the approach is not new. A bank moving into the sports industry. A retailer disrupting the healthcare industry. A car manufacturer building a smart city. Telco players offering mobile payment services. Fuji in Japan.

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Healthcare Customer Experience Education Manufacturing 98

Zendesk

JULY 27, 2021

Agility was a buzzword even before 2020, particularly in fast-moving industries where changing trends and emerging technologies meant businesses had to constantly stay on their toes. But the steps to becoming more agile can look different depending on your industry. Stay agile in your industry. Manufacturing.

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SugarCRM

APRIL 10, 2020

5 Marketing Tips for Manufacturers to Improve Overall Strategy. If your team is anything like most marketing teams in the manufacturing industry, you know what it means to be lean. Among the many (and growing variety of) solutions out there, marketing automation is becoming particularly important for manufacturers.

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Manufacturing Social Media Technology Technology 41

SugarCRM

MAY 28, 2020

Manufacturing companies have been trying to figure out ways to automate their processes for years. Automation, whether it’s to manage the front and back-office processes with an ERP or track customer relationships with a CRM, has been driving the improvement of the manufacturing industry. Marketing automation for manufacturers.

Manufacturing 26

Manufacturing CRM Sales B2B 26

Steven Van Belleghem

OCTOBER 15, 2020

Even the – notoriously unpopular – insurance industry is trying to remove all friction from the interactions: Esurance Insurance Services, for instance, sells auto, home, motorcycle, and renters insurance direct and fuss-free to consumers online and by phone. We see this dynamic surface in the financial services industry as well.

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Manufacturing Transportation Sports Education 97

CSAT.AI

JANUARY 18, 2022

Today we’re looking at: Industries known for great service Companies that are setting the standard What makes a great customer experience. There are industries and companies creating a great customer service experience regardless of current challenges. . Industries with the Best Service.

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Customer Service Net Promoter Score Manufacturing Retail 52

SugarCRM

APRIL 22, 2020

But in an industry like manufacturing where value propositions can get very complicated, very quickly, what’s the best way to spend your marketing dollars? That’s certainly a loaded question if we’ve ever heard one, but it’s a question that every manufacturing marketing team must answer nonetheless.

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Hodusoft

MARCH 9, 2021

The automobile industry is unlike any other in the way it operates. Manufacturing depends on in-house production as well as procurement through OEMs and the operation itself may be decentralized. Manufacturing. The post Why Automobile Industry Needs Call Center Software For Its Value Chain appeared first on HoduSoft.

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Manufacturing Contact Center Retail Social Media 52

SurveySensum

FEBRUARY 24, 2023

These statistics highlight the crucial role that customer experience plays in customer retention and acquisition in the automotive industry. Whether you’re a dealership, a car manufacturer, or a service center, the insights and tips shared in this blog can help you enhance the customer experience and drive long-term success.

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SugarCRM

APRIL 30, 2019

The resurgence of the manufacturing industry is real. According to Manufacturers Alliance for Productivity and Innovation, the manufacturing industry now accounts for approximately one-third of the U.S. Want to find out how SugarCRM can help your manufacturing company get to the next level of success?

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SugarCRM

FEBRUARY 15, 2019

According to industry and economic pundits, we are currently living through the dawn of the Fourth Industrial Revolution. The First Industrial Revolution brought about the transition from mostly agrarian and rural societies to industrial and urban. And now we’re about to experience the Fourth Industrial Revolution.

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SugarCRM

AUGUST 19, 2019

The global manufacturing industry is changing rapidly. Driven by the phenomenal pace of technology and ever-increasing customer expectations, modern manufacturing businesses – from producers through to wholesalers and distributors – have had to adapt to a entirely new set of rules. Continued investment in IoT.

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Experience Investigators

FEBRUARY 27, 2024

Maria is an official Gartner Peer Community and Sustainable Procurement Pledge Ambassador and furthers the supply chain and manufacturing industry by mentoring and advising technology and solution providers (Brinc’s Oxagon x McLaren Accelerator and 3SC respectively) and leading one of the world’s biggest and fastest-growing supply chain (..)

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