Totango

FEBRUARY 18, 2021

In this series, we will discuss a different integration that Totango offers to help harness the powers of all of your technology platforms into one dynamic customer success platform to improve your team’s efficiency and take your customer success to the next level. Integrate with Totango – #1 Customer Success Platform.

CRM 69

CRM Sales Customer Relationship Management Touchpoint 69

Intercom, Inc.

JULY 15, 2021

Luckily, Intercom has a number of apps and integrations that help generate more leads and allow sales reps close more deals, faster. There are a number of integrations that make this a snap. View other CRM integrations. Our robust APIs let you seamlessly integrate Intercom with your own product, tech stack, or other tools.

CRM 232

CRM Sales Start-ups Innovation 232

Intercom, Inc.

FEBRUARY 19, 2019

At Intercom, we’ve grown a marketplace of more than 150 apps and integrations that are designed to help you streamline your workflows, keep your tools in sync and reduce friction in your sales cycle. You can send all of your leads to HubSpot or you can use bots to qualify leads and send only the best ones to HubSpot.

Sales 163

Sales Outlook CRM Start-ups 163

Comm100

JANUARY 5, 2022

CRM integration . Your live chat solution channel should be able to integrate with popular CRM platforms such as Salesforce or Microsoft Dynamics, turning your CRM into a true knowledge hub. The live chat software integrates with a range of in-house tools, as well as Facebook Messenger. Custom routing . Zendesk Chat .

Government 76

Government CRM Omnichannel Case Management 76

Totango

AUGUST 16, 2022

A customer retention software tool may perform these tasks independently or through integration with other tools like customer success software. Customer Relationship Management: Hubspot. Hubspot provides CRM features for use across organizations, including marketing, sales, customer service and operational teams.

Customer Retention 98

Customer Retention CRM Customer Relationship Management Customer Loyalty 98

Intercom, Inc.

MARCH 15, 2022

Integrate your tech stack to create cohesive customer journeys. In addition to all the rich information you already have in your customer communications platform, you can make your messaging even more powerful by integrating it with the other tools in your tech stack. Learn how to harness the power of customer data.

Start-ups 129

Start-ups Customer Relationship Customer Expectations Sales 129

Customer Experience Matrix

APRIL 15, 2024

Normal 0 false false false EN-US X-NONE X-NONE Last weekend brought the intriguing rumor that Salesforce is in late stage talks to acquire data integration vendor Informatica. More strategically, an Informatica that is properly integrated with Salesforce Data Cloud would help those teams build more powerful databases within Salesforce.

Artificial Intelligence 45

Artificial Intelligence Machine Learning AI 45

Fonolo

MAY 30, 2023

60% of those customers define “immediate” as 10 minutes or less, according to HubSpot. You should also consider how well the software will integrate with other products you already use in your contact center. Meeting service level agreements Customers value a fast response when they reach out for customer support.

Contact Center 106

Contact Center Customer Satisfaction CX CRM 106

Aquire

APRIL 26, 2021

By 2023, Juniper forecasts that over 50 percent of the chatbots accessed will be through discrete apps, with complete bot integration overturning the makeup of current app functionality. HubSpot Research ). Integration with live chat : Chatbots sort through issues and make sure to redirect to live agents in case of complex queries.

Customer Experience 111

Customer Experience Healthcare Real Estate AI 111

Customer Think

OCTOBER 13, 2021

Seismic also announces HubSpot integration at INBOUND 2021.

Sales 52

Sales 52

Intercom

NOVEMBER 30, 2021

It also integrates with other tools in your business’s tech stack so you can work seamlessly with other customer-facing teams – like marketing, sales, and product – to help, delight, and retain customers all from one inbox. An integrated knowledge base and chatbots so you can empower your customers to self-serve and get instant answers.

E-commerce 124

E-commerce Social Media Engineering Start-ups 124

ClientSuccess

NOVEMBER 7, 2018

Slack, Intercom, Hubspot, and Pipedrive. The new ClientSuccess Zapier Zap templates include Slack, Intercom, Hubspot, and Pipedrive. Many, many more possible integrations using the ClientSuccess triggers and the thousands of Zapier Apps are now at your fingertips! Create ClientSuccess contacts from new HubSpot CRM contacts.

CRM 45

CRM Sales Technology Technology 45

Intercom, Inc.

JANUARY 28, 2020

GetAccept integrates into a company’s sales pipeline through partnerships with CRM and sales automation platforms, including Salesforce, HubSpot, Microsoft Dynamics 365 and others.

Sales 138

Sales B2B Engineering CRM 138

SurveySensum

SEPTEMBER 6, 2023

Well, Beauty Insider is Sephora’s loyalty program that seamlessly integrates with Sephora’s brand identity, which revolves around offering a diverse and premium beauty shopping experience. Take the HubSpot Partner Program for example. In this program, HubSpot’s loyal users and trusted agencies become partners.

NPS 52

NPS Social Media Net Promoter Score Customer Loyalty 52

Zendesk

DECEMBER 15, 2022

Here are the newest integrations from Zendesk to help your team provide top-quality experiences. Merge for Zendesk Support and Sell (Support) (Sell) lets you add ticketing and CRM integrations to your platform of choice within a day. The post The season of giving new integrations appeared first on Zendesk.

Construction 52

Construction Artificial Intelligence Outlook Government 52

SurveySensum

FEBRUARY 28, 2024

Integration : No one likes a solo act. Your feedback tool should be the life of the party by seamlessly integrating with other tools your team already loves – think Slack, Google Suite, etc. Data Insights : Your feedback tool should be more than a survey maestro; it should be a data wizard. Security : Take security seriously!

Start-ups 52

Start-ups Actionable Insights Construction Social Media 52

Totango

APRIL 6, 2021

We do not use Salesforce, we use HubSpot and we use the HubSpot integration in Totango. For example, if the goal of the campaign is product education about a specific feature, then I use my Segment integration to set the goal of the email campaign to be “used X feature 10 times in 30 days.”

CRM 62

CRM Start-ups Education Touchpoint 62

Hodusoft

FEBRUARY 1, 2023

The latest trends and innovations in business phone systems for the banking industry include features such as cloud-based solutions, AI-powered virtual assistants, and integration with other communication channels such as email and chat. Additionally, it offers omnichannel routing and social media integrations.

Finance 52

Finance Omnichannel Social Media Artificial Intelligence 52

Lumoa

MARCH 9, 2023

For example, ask: How satisfied are you with the quality of the Patreon Telegram Bot integration? Rather than: Is the Patreon Telegram Bot integration good quality and value for money? Do they want access to something specific like a Paypal transfer Telegram integration? Is a new product popular or is it failing to hit the mark?

Customer Feedback 83

Customer Feedback Start-ups Customer Satisfaction Customer Survey 83

Intercom

MARCH 10, 2022

When integrated with Intercom, you can uncover what happens when a customer visits your site or app, and how to proactively improve their experience. Payments become much more flexible to manage with integrations such as Stripe. No, you don’t need to be psychic – maintaining a joyful CX is made easier with platforms like FullStory.

E-commerce 104

E-commerce Customer Experience Omnichannel Start-ups 104

Help Scout

MAY 18, 2021

HubSpot Live Chat Best live chat tool for teams that need a free solution. For those wanting to see how chat could work for them but not wanting to invest money upfront, HubSpot Live Chat could be a good option. They offer it as a free service, and if you’re a HubSpot user, you can connect to your CRM.

Artificial Intelligence 115

Artificial Intelligence Start-ups Social Media CRM 115

SurveySensum

OCTOBER 11, 2023

Exploring alternatives to AskNicely is crucial for you, as it allows you to address concerns such as poor customer support, limited customization options, and restricted integrations. Integration Capabilities: Investigate how well each alternative can integrate with your existing software systems and tools.

Sentiment Analysis 52

Sentiment Analysis Text Analytics Net Promoter Score NPS 52

Aquire

JUNE 7, 2021

Integrate sales and marketing with your product feature set. For instance, if your product is a marketing automation solution , you could write a piece comparing your features to HubSpot or MailChimp. HubSpot has mastered the art of perfecting the customer journey. Use features and your product to gain interest. Purchasing.

Customer Journey Map 98

Customer Journey Map Education Sales Start-ups 98

Aquire

JANUARY 18, 2022

Ninety percent of customers rate an “immediate” response as essential or very important when they have a customer service question, with 60 percent of customers defining “immediate” as 10 minutes or less — according to HubSpot. When your various channels aren’t properly integrated, this results in friction, which could cost you customers.

Omnichannel 98

Omnichannel Social Media Retail Sales 98

Intercom

SEPTEMBER 21, 2021

What tools and integrations to connect with to supercharge your team’s productivity. The top tech stack strategies fueling customer-centric teams, including HubSpot, Zapier, and Stripe. You’ll learn: Why a modern, connected toolset is no longer optional for ambitious support teams.

59

59

Lumoa

SEPTEMBER 8, 2021

HubSpot found that companies with a customer-centric mentality are 60% more profitable. Integrate VOC with other Systems Voice of Customer (VOC) feedback must be deeply embedded into decision-making processes. To achieve this, integrate VOC into common tools you use to make customer-impacting decisions.

Customer Experience Management 83

Customer Experience Management CEM CX Customer Experience 83

CommBox

AUGUST 9, 2023

Choose a customer engagement platform that integrates with your CRM Integrating your customer engagement platform with your CRM is a big efficiency catalyst. If you’re using leading CRMs like HubSpot, Salesforce or Microsoft Dynamics, you need a solution that offers seamless integration to these CRMs.

Omnichannel 52

Omnichannel AI CRM Customer Satisfaction 52

SugarCRM

JUNE 30, 2022

HubSpot began with a focus on inbound marketing and selling by being helpful to customers. Pros: HubSpot describes itself as an “easy-to-use CRM.” HubSpot also provides a free version with up to 1,000,000 contacts and no limits on users or customer data. HubSpot bills annually, sticking you with a 12-month contract.

Sales 26

Sales CRM Touchpoint Start-ups 26

Intercom

SEPTEMBER 28, 2023

In SaaS company boardrooms around the world, businesses are racing to find ways to integrate the latest cutting-edge technology into their strategies. How can we successfully integrate AI into our processes? And yet, he has rapidly embraced this technological wave within HubSpot and is genuinely excited about the changes ahead.

AI 59

AI Start-ups Education Customer Service 59

Aquire

JANUARY 24, 2022

By 2023, Juniper forecasts that over 50 percent of the chatbots accessed will be through discrete apps, with complete bot integration overturning the makeup of current app functionality. HubSpot Research ). The global chatbot market size was estimated at $430.9 percent from 2021 to 2028. GrandView Research ). Juniper Research ).

Healthcare 98

Healthcare Real Estate AI Artificial Intelligence 98

SurveySensum

NOVEMBER 13, 2023

Integrations: You must be using other tools such as CRM tools, so make sure your survey tool integrates seamlessly with your existing tools. It seamlessly integrates with third-party tools like Microsoft Outlook, Slack, Salesforce, HubSpot, etc. It seamlessly integrates with third-party tools like Zapier.

Customer Experience 52

Customer Experience Text Analytics NPS Start-ups 52

SurveySensum

JULY 12, 2019

The best and easiest way to design a customer experience (CX) strategy for your business is to set-up the synchronization of data across multiple channels that includes: CRM Integration (Hubspot, Zappier, Zoho, etc.). Purchase Transactions (Point of Sales Software). Mobile Application (Collect in-moment experience).

Customer Retention 68

Customer Retention Customer Experience Management Unstructured Data Customer Experience 68

SurveySensum

NOVEMBER 23, 2023

It should also feature integrations to incorporate NPS scores and feedback into your existing platforms. Integration The workload gets simplified when all of the platforms and applications you use every day perform well together. So look for an NPS tool that integrates with your existing applications seamlessly.

NPS 52

NPS Net Promoter Score Sentiment Analysis Social Media 52

Ameyo Callversations

DECEMBER 15, 2021

According to research published on HubSpot , 82% of consumers look for an immediate response from brands on marketing or sales questions. With all this happening around you and the kind of expectations consumers have with businesses, it only makes sense that businesses integrate messengers across verticals. But, how do you ensure that?

AI 98

AI Artificial Intelligence Touchpoint Social Media 98

TeamSupport

SEPTEMBER 29, 2020

Further, it integrates with important solutions used by companies, such as Salesforce, Jira, Microsoft (Dynamics and Teams), Hubspot, and Slack, to name a few. TeamSupport‘s powerful features, like its proprietary Customer Distress Index™ (CDI), inform actionable strategies for customers who may be in danger of churn.

Customer Relationship 89

Customer Relationship B2B CRM Compliance 89

Intercom, Inc.

FEBRUARY 28, 2018

We have attracted top talent from great companies like Amazon, Google, Facebook and HubSpot (by the way, just to answer one of our most commonly asked questions, yes, we support relocations to Dublin!). Since day one, we’ve built with Continuous Integration and Continuous Deployment at our core.

Engineering 195

Engineering Machine Learning Innovation Sales 195

CommBox

DECEMBER 15, 2021

Integration Capabilities. The chatbot you select should have vast integration capabilities, so you can use some of the existing integrations in your business. A chatbot that allows for plugins and integrations will allow you to use your favorite sales and marketing tools directly in the chatbot.

Sales 52

Sales Omnichannel Machine Learning AI 52