Hodusoft

MARCH 10, 2022

The changing landscape of business communications accelerated technological innovations in the telecom space. The hosted IP PBX software market is expected to grow at a rate of 20% by 2027. Should ITSPs invest in Multi-Tenant IP PBX?

Invoicing 98

Invoicing Hospitality Hospitality Finance 98

SugarCRM

FEBRUARY 28, 2022

CRM is a multi-billion-dollar industry estimated to reach a by 2027. Through extensive innovation, Sugar has differentiated itself from traditional CRMs. CRM solutions are now considered an essential investment for delivering excellent customer experiences in the long term.

CRM 49

CRM Customer Retention Net Promoter Score AI 49

Ameyo Callversations

NOVEMBER 16, 2021

Innovative technologies like ML, Intelligent Automation, and Contact Center AI are helping businesses thrive and succeed in a post-pandemic world. A report predicts that the AI market size will reach US$ 270 billion by the end of 2027.

Contact Center 96

Contact Center AI Artificial Intelligence Customer Experience 96

Hodusoft

DECEMBER 13, 2023

The innovation of a hosted telephony system marked a huge breakthrough in the telecom sector and soon the public switched telephone network ( PSTN ) made way for the hosted IP PBX system (or cloud-based Internet Protocol Private Branch Exchange system). We can’t imagine what our lives would be like without a telephone.

Compliance 64

Compliance CRM Artificial Intelligence Customer Relationship Management 64

Ameyo Callversations

AUGUST 26, 2021

They have enabled contact centers to lead incredible innovations and tremendous achievements, allowing them to do things with user data that people only manifested about years ago. dollars by 2027. A Forrester report says, 23% of B2B CMOs see improving the customer experience as a top three objective. billion U.S.

Contact Center 98

Contact Center Sentiment Analysis AI Finance 98

Hodusoft

JANUARY 10, 2024

That’s why it’s not surprising to see that the hosted PBX market size exceeded USD 5 billion in 2020 and is poised to grow at over 12% CAGR between 2021 and 2027. This innovative approach to telephony is rapidly gaining traction among hosted service providers and the hosted PBX industry is witnessing a boom.

Sentiment Analysis 52

Sentiment Analysis Artificial Intelligence Customer Satisfaction Technology 52

Aquire

JANUARY 6, 2022

billion by 2027. The good news is, even if customers don’t end up using video chat, just knowing you’re innovative and care about experiences enough to have it in the first place is a great way to earn their trust. The video conferencing market is expected to grow at a compound annual growth rate of 15.5 How does video chat work?

Customer Service 98

Customer Service Social Media Technology Technology 98

Steven Van Belleghem

NOVEMBER 28, 2023

This value is projected to rise rapidly in the coming years, almost doubling in size from 2022 to 2027 , reaching a value of 351 billion dollars. Gucci recently has innovated in the second-hand sector with Vault: a platform that sees the brand itself offering vintage pieces reconditioned by artisans.

CX 62

CX Customer Experience Entertainment Gaming 62

ProProfs

OCTOBER 26, 2021

Online learning is expected to reach more than USD 1 trillion by 2027. You can also connect and collaborate with an educational community and share innovative ideas. At the same time, some of them go a little further with innovative solutions, such as premium libraries, retention centers, and observation checklists.

Education 52

Education Start-ups Compliance Engineering 52