SurveySensum

OCTOBER 10, 2023

So, with this blog, we have mined the top 9 Delighted alternatives by examining their features, pros, and cons. 5) Yes Yes End-to-end customer support (live chat, emails, blogs, etc.). As a result of these drawbacks, users look for other alternatives. This will help you choose the right and the best Delighted alternatives. per month.

Actionable Insights 52

Actionable Insights Start-ups NPS Customer Feedback 52

Waypoint Group

SEPTEMBER 28, 2016

Readers of this blog know that you don’t get to root-cause from surveys: Just like a doctor can’t provide a proper cure without a full examination, you’ll learn symptoms from your questionnaires, but there are far too many variables to be able to understand customer expectations, including how and where those expectations are set (..)

Customer Expectations 40

Customer Expectations VOC 40

Beyond Philosophy

JANUARY 16, 2019

If you want to benchmark your organization’s performance in the new world of behavioral economics against other companies, take our short questionnaire. If you enjoyed this post, you might be interested in the following blogs and podcasts: Key Stats To Prove Your ROI – It’s About The ROI Stupid! To listen in, please click here.

Customer Experience 111

Customer Experience Legal Engineering 111

Totango

MAY 28, 2021

Initiate simple questionnaires and comment surveys, including Net Promoter Score data. The post What Is User Adoption & Strategies to Improve Low Adoption Rates appeared first on Best Customer Success Blog | Trends & Articles for Enterprise Growth. Ask your customer to tell you about their workflow.

Net Promoter Score 83

Net Promoter Score Start-ups Customer Feedback Customer Experience 83

Fonolo

SEPTEMBER 19, 2017

One of our goals with the Fonolo blog is to help you stay current on the many aspects of the fast-moving contact center industry. To that end, we’re always on the look-out for new industry research, studies, surveys and whitepapers. The vast number of companies doing “content marketing” means there is a lot of material out there.

Social Media 89

Social Media Contact Center B2C Customer Satisfaction 89

Beyond Philosophy

JANUARY 10, 2019

If you want to benchmark your organization’s performance in the new world of behavioral economics against other companies, take our short questionnaire. If you enjoyed this post, you might be interested in the following blogs and podcasts: How Do Customers Decide If Their Experience is Good or Bad? To listen in , please click here.

Customer Experience 127

Customer Experience Entertainment CX 127

ClientSuccess

MARCH 20, 2017

Customers who respond to an NPS survey or questionnaire will want to know that their feedback will be acted upon. Delivery of NPS Questionnaire. An in-app questionnaire. For instance, in-app NPS questionnaires can get in the way of a customer conducting important business or completing a task. Acting on Feedback.

NPS 40

NPS Net Promoter Score Customer Relationship Customer Satisfaction 40

Beyond Philosophy

MAY 9, 2019

If you want to benchmark your organization’s performance in the new world of behavioral economics against other companies, take our short questionnaire. To hear more about Why Are Insignificant Things So Significant in more detail, listen to the complete podcast here. To listen in , please click here.

CX 151

CX Net Promoter Score Hospitality Hospitality 151

Beyond Philosophy

FEBRUARY 6, 2019

If you want to benchmark your organization’s performance in the new world of behavioral economics against other companies, take our short questionnaire. If you enjoyed this post, you might be interested in the following blogs and podcasts: IGNORING CUSTOMERS’ RISK AVERSION IS RISKY BUSINESS. To listen in , please click here.

Customer Experience 154

Customer Experience Social Media Gaming Education 154

Beyond Philosophy

JANUARY 2, 2019

Send around blogs and share podcasts on Customer Experience. If you want to benchmark your organization’s performance in the new world of behavioral economics against other companies, take our short questionnaire. Always be educating. Send people to training courses. Sign up for webinars. Hire consultants to run a workshop.

Net Promoter Score 156

Net Promoter Score Customer Experience CX Hospitality 156

Beyond Philosophy

FEBRUARY 19, 2019

If you want to benchmark your organization’s performance in the new world of behavioral economics against other companies, take our short questionnaire. If you enjoyed this post, you might be interested in the following blogs and podcasts: How Do Customers Decide If Their Experience is Good or Bad? To listen in , please click here.

Retail 142

Retail Customer Experience CX 142

Fonolo

APRIL 19, 2018

I know I recently spoke about the importance of reading vs. watching television in my latest blog on the top customer experience books , but let’s not completely underestimate the power of the tube. Carol even has the audacity to ask the patient to fill out a customer service questionnaire after doing absolutely nothing to help her.

Customer Service 101

Customer Service Hospitality Hospitality Contact Center 101

SurveySensum

FEBRUARY 14, 2024

In this blog, we’re going to delve into the best employee feedback tools. Pros: Exceptional support for carry-forward or masked answer choices Non-modal question editing Synchronized preview of mobile and desktop questionnaires. Quick creation of block-based questionnaire designs with a simple click.

Close the Loop 52

Close the Loop Start-ups Text Analytics Outlook 52

Beyond Philosophy

APRIL 4, 2019

If you want to benchmark your organization’s performance in the new world of behavioral economics against other companies, take our short questionnaire. If you enjoyed this post, you might be interested in the following blogs and podcasts: How To Manage Uncertainty [Podcast].

Customer Loyalty 130

Customer Loyalty CX Customer Experience Customer Experience Management 130

Beyond Philosophy

JANUARY 23, 2019

If you want to benchmark your organization’s performance in the new world of Behavioral Economics against other companies, take our short questionnaire. If you enjoyed this post, you might be interested in the following blogs and podcasts: How Do Customers Decide If Their Experience is Good or Bad? To listen in , please click here.

CX 144

CX Start-ups Customer Experience 144

Beyond Philosophy

FEBRUARY 25, 2019

If you want to benchmark your organization’s performance in the new world of behavioral economics against other companies, take our short questionnaire. If you enjoyed this post, you might be interested in the following blogs and podcasts: How Do Customers Decide If Their Experience is Good or Bad? To listen in , please click here.

CX 107

CX Hospitality Hospitality Retail 107

Beyond Philosophy

JANUARY 28, 2019

If you want to benchmark your organization’s performance in the new world of behavioral economics against other companies, take our short questionnaire. If you enjoyed this post, you might be interested in the following blogs and podcasts: Why Customer Experience is Dying (And What To Do About It). To listen in , please click here.

CX 139

CX Net Promoter Score AI Artificial Intelligence 139

Beyond Philosophy

JUNE 13, 2019

If you want to benchmark your organization’s performance in the new world of behavioral economics against other companies, take our short questionnaire. If you enjoyed this post, you might be interested in the following blogs and podcasts: WHY ARE WE SCARED OF NEW TECHNOLOGY? To listen in , please click here.

Customer Experience 165

Customer Experience Start-ups Government CX 165

Beyond Philosophy

MAY 31, 2019

If you want to benchmark your organization’s performance in the new world of behavioral economics against other companies, take our short questionnaire. If you enjoyed this post, you might be interested in the following blogs and podcasts: How Do Customers Decide If Their Experience is Good or Bad? To listen in , please click here.

Customer Experience 127

Customer Experience Social Media CX Customer Loyalty 127

Beyond Philosophy

FEBRUARY 11, 2019

If you want to benchmark your organization’s performance in the new world of behavioral economics against other companies, take our short questionnaire. If you enjoyed this post, you might be interested in the following blogs and podcasts: CUSTOMER EXPERIENCE ROI: HOW YOU PROVE YOU UNDERSTAND CUSTOMER EXPERIENCE STRATEGY.

CX 83

CX Social Media Start-ups Management Consulting 83

SurveySensum

FEBRUARY 27, 2024

So, with this blog, we will dive deep into strategies, best practices, and insights aimed at creating a thriving and fulfilling work environment for employees and boosting employee experience at all levels.

Healthcare 52

Healthcare Net Promoter Score Start-ups Customer Satisfaction 52

Beyond Philosophy

APRIL 25, 2019

If you want to benchmark your organization’s performance in the new world of behavioral economics against other companies, take our short questionnaire. If you enjoyed this post, you might be interested in the following blogs and podcasts: Why Too Many Choices Can Be Killing Your Bottom Line. . * I’m just kidding, for heaven’s sake.

Technology 118

Technology Technology CX Entertainment 118

SurveySensum

OCTOBER 11, 2023

But that’s not all; this blog will also explore other aspects such as AskNicely’s alternatives, competitors, and shortcomings. SurveyMonkey SurveyMonkey is the penultimate alternative to AskNicely, an online survey platform that allows users to create surveys and questionnaires hassle-free.

Sentiment Analysis 52

Sentiment Analysis Text Analytics Net Promoter Score NPS 52

Beyond Philosophy

MARCH 28, 2019

If you want to benchmark your organization’s performance in the new world of behavioral economics against other companies, take our short questionnaire. If you enjoyed this post, you might be interested in the following blogs and podcasts: Customers Are Irrational! To listen in , please click here. What Can We Do About It?

Gambling 143

Gambling Start-ups Education Customer Experience 143

SurveySensum

NOVEMBER 13, 2023

So, with this blog, we will explore the top 9 mobile survey tools that you can choose from to streamline your feedback process in this digital age. Google Forms Google Forms is a web-based application provided by Google that allows users to create surveys, questionnaires, forms, and quizzes. What is a Mobile Survey Tool?

Customer Experience 52

Customer Experience Text Analytics NPS Start-ups 52

Beyond Philosophy

FEBRUARY 13, 2019

If you want to benchmark your organization’s performance in the new world of behavioral economics against other companies, take our short questionnaire. If you enjoyed this post, you might be interested in the following blogs and podcasts: FIVE WAYS TO KEEP YOUR CX PROGRAM ALIVE AND WELL IN 2019. To listen in , please click here.

CX 92

CX Government Customer Experience Customer Loyalty 92

Beyond Philosophy

APRIL 15, 2019

If you want to benchmark your organization’s performance in the new world of behavioral economics against other companies, take our short questionnaire. If you enjoyed this post, you might be interested in the following blogs and podcasts: BRAND OR CUSTOMER EXPERIENCE – WHAT COMES FIRST? [Podcast]. To listen in , please click here.

Customer Service 114

Customer Service Start-ups Customer Loyalty Customer Experience 114

SurveySensum

SEPTEMBER 28, 2023

Use their feedback to refine your questionnaire into an effective data-gathering tool. He is a passionate advocate for business and personal development and a contributor at industry blogs. Have team members or a focus group complete the survey and provide detailed feedback on everything from clarity of questions to design.

Customer Service 52

Customer Service Customer Satisfaction Actionable Insights Customer Feedback 52

Beyond Philosophy

JULY 11, 2019

If you want to benchmark your organization’s performance in the new world of behavioral economics against other companies, take our short questionnaire. If you enjoyed this post, you might be interested in the following blogs and podcasts: HOW YOUR CUSTOMERS’ IDENTITY ISSUES ARE AFFECTING YOUR CX. To listen in , please click here.

CX 119

CX Start-ups Customer Loyalty Customer Experience 119

SurveySensum

SEPTEMBER 15, 2023

We are going to answer them here in this blog along with the top 10 B2B service feedback tools. Gather feedback directly on your website or app In-depth insights into user sentiments Pros Easy to use platform Useful for creating polls, questionnaires, etc. But what exactly a B2B service feedback tool is?

B2B 52

B2B NPS Sentiment Analysis Text Analytics 52

Beyond Philosophy

NOVEMBER 1, 2019

If you want to benchmark your organization’s performance in the new world of behavioral economics against other companies, take our short questionnaire. If you enjoyed this post, you might be interested in the following blogs and podcasts: WHAT IS THE SECRET OF AIRBNB? To listen in , please click here.

Education 140

Education Technology Technology Customer Experience 140

Comm100

JULY 6, 2016

We’ve created a list of essential questions for your customer satisfaction questionnaire in the following categories: Customer service. Perhaps a customer found a review of your product on a blog you didn’t know about, or received a recommendation from a well-known industry leader. Do you regularly read our blog?

Customer Satisfaction 51

Customer Satisfaction Customer Loyalty Social Media Customer Service 51

Beyond Philosophy

JANUARY 23, 2019

If you want to benchmark your organization’s performance in the new world of behavioral economics against other companies, take our short questionnaire. If you enjoyed this post, you might be interested in the following blogs and podcasts: How Do Customers Decide If Their Experience is Good or Bad? To listen in , please click here.

Gambling 112

Gambling Start-ups Technology Technology 112

Beyond Philosophy

MAY 23, 2019

If you want to benchmark your organization’s performance in the new world of behavioral economics against other companies, take our short questionnaire. If you enjoyed this post, you might be interested in the following blogs and podcasts: The Risky Business of Risk Aversion. To listen in , please click here.

CX 79

CX Transportation Retail Manufacturing 79

Callminer

APRIL 23, 2019

Organizations must therefore map their data flow and regularly conduct network scans to ensure credit card information has not been saved or forgotten in unpermitted locations by careless employees.” – Andrada Coos, 5 Best Practices for PCI DDS Compliance , Endpoint Protector Blog; Twitter: @cososys.

Compliance 159

Compliance Contact Center E-commerce Customer Satisfaction 159

ProProfs

MAY 3, 2023

Once you make a quiz, you can share it with your target audience via email, embed it on your website or blog, and share it on social media. Not only this, Quiz Maker supports 100+ customization options for privacy, notifications, language, themes, and more to let you deploy quizzes, your way. VAT excluded.

Education 52

Education Start-ups Social Media Technology 52

ProProfs

MAY 3, 2023

Once you make a quiz, you can share it with your target audience via email, embed it on your website or blog, and share it on social media. Not only this, Quiz Maker supports 100+ customization options for privacy, notifications, language, themes, and more to let you deploy quizzes, your way. VAT excluded.

Education 52

Education Start-ups Social Media Technology 52