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How to Update Your Marketing with a Customer First Strategy

C3Centricity

All marketers know their marketing 5Ps, but how do you update your marketing when you adopt a customer first strategy? This is the easiest of the marketing 5Ps for a customer centric organisation to adapt because a customer first strategy is all about your customers.

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First 60 Days in the C-suite: How to Set Yourself Up for Success

Totango

It’s a difficult level to reach and perhaps even more difficult to remain at – especially in the role of a Chief Marketing Officer (CMO). Counteracting this stigma and laying the foundation for a successful and long-lasting tenure as CMO starts with the first 60 days. The elusive C-suite is a powerful and exciting place to be.

Start-ups 100
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Introducing “New at Intercom” – our first virtual launch event

Intercom, Inc.

Today, we’re excited to announce Intercom’s first virtual launch event, New at Intercom , to be held on March 23rd. . dramatic one-way acceleration in the transition to a primarily online business environment, and that shift is transforming how businesses engage with prospects and customers. We’re witnessing a ??dramatic

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Welcome to the Revenue Revolution: A Company Update from Alistair Rennie, CEO of Totango

Totango

In today’s dynamic landscape, the customer holds unprecedented power. While new customer acquisition remains important, our era of responsible growth underscores the vital importance of guiding customers toward positive business outcomes as the most sustainable pathway to success. But what does this mean for you, our customers?

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AI & CS: Innovate or stagnate

Totango

Economic pressures are compelling companies to rethink their strategies, with a heightened focus on both acquiring new business and nurturing existing customer relationships to drive revenue growth. The reality is that most of us sit in the middle. Nearly 30% are not using AI at all, but they’re excited about new ideas for usage.

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The Power of Atomic Change to Unlock Quantum Growth in Any Business

C3Centricity

Today, many companies are turning to a more nuanced strategy: atomic change. To address this, Microsoft introduced a series of atomic changes through regular updates and improvements to Windows 10. They frequently implement small updates and new features, allowing them to respond swiftly to market demands.

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How to use in-app messaging to retain your best customers

Intercom, Inc.

In-app messaging is a key component of a strong customer engagement strategy – one that reaches users at the right place, at the right time, and is consistent across platforms. With our recent launch of Mobile Carousels , we tapped into the possibility of creating and nurturing better customer relationships through mobile.

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