Zendesk

OCTOBER 30, 2023

Founded in 2019 as a simple solution for hiring freelancers and contractors internationally, Deel pivoted just a week before demo day. With one week to demo day, Bouaziz and his co-founder decided to pivot the company and restructure their program. They worked every day until 3 a.m.

Sales 52

Sales 52

Zendesk

FEBRUARY 21, 2024

They spend their days sales prospecting and generating leads , connecting with those who have expressed interest in the business’s products or services. They meet with customers to discuss solutions to the customer’s pain points, demo products or services, and form stronger relationships to build customer loyalty.

Sales 52

Sales Social Media CRM B2B 52

Experience Investigators

JANUARY 23, 2024

Get ready to learn the importance of accessible tutorials, demos, and why fostering feedback loops is your ticket to continuous improvement and customer satisfaction. Curious about how Jeannie Walters, CCXP, and the Experience Investigators team can help you Create Fewer Ruined Days for Your Customers ? Let’s talk!

Innovation 52

Innovation Customer Satisfaction CX Customer Experience 52

Intercom, Inc.

JUNE 9, 2021

At the start of March last year, as the scale of the threat became more apparent, we realized we had to transition our in-person employee onboarding experience to a completely virtual program – within three days. Our company onboarding program is now a six-month journey that new hires embark on, not just a three-day in-office experience.

Gaming 253

Gaming Engineering Start-ups Sales 253

Zendesk

SEPTEMBER 14, 2021

Given your familiarity with the space, it seems like a demo would be very helpful for you to further complete your knowledge. Are you available DAY or DAY next week for a thirty-minute demo? It sounds like a demo with our Account Director NAME might make sense — do you have 20 minutes on DAY or DAY?

Sales 97

Sales Start-ups Engineering Sports 97

Intercom, Inc.

JANUARY 2, 2019

This next chapter has already begun, with our new automation technologies like bots and the ability for our customers to connect Intercom with more of the other tools they use every day. In fact, a 2017 study found that of the marketers, salespeople, and business owners surveyed, 82% lost up to an hour a day managing different technologies.

Start-ups 141

Start-ups Sales CRM Technology 141

Callminer

JULY 11, 2016

Five days of inspirational, educational, customer-oriented keynotes, sessions, demos, and more designed to help companies deliver exceptional customer service. Thousands of call center professionals. One spectacular location.

Education 140

Education Customer Expectations Customer Service Contact Center 140

Zonka Feedback

OCTOBER 25, 2023

You can sign up for a free 7-day trial or schedule a demo to learn more about this tool. Zonka Feedback is a powerful survey tool that comes with sentiment analytics to decipher hidden insights from the feedback received. What is Sentiment Analysis?

Sentiment Analysis 59

Sentiment Analysis Machine Learning Social Media Customer Feedback 59

SurveySensum

DECEMBER 25, 2023

What if I received a survey just 5-7 days after buying a product? So, to address this, they turned to SurveySensum The Solution – Step-By-Step Process Initially, they started sending CSAT surveys within 5-7 days post-purchase. Boost Customer Satisfaction With NPS Surveys Request a Demo I mean, think about it.

Retail 52

Retail NPS Text Analytics Customer Feedback 52

CX Accelerator

AUGUST 19, 2019

These are the metrics that tie customer experience to organisational goals and could include things like sales figures, number of complaints, number of positive online reviews or number of demos requested. The key here is to understand the drivers of customer satisfaction in each of your journey stages.

CX 345

CX Customer Journey Map Touchpoint Customer Satisfaction 345

SurveySensum

JANUARY 10, 2024

Best Days to Ask for Feedback Did you know that Tuesdays are often the most productive days ? Best Times During the Day to Send a Survey Aim for mid-morning or afternoon, roughly between 9 AM and 12 PM, when people are focused and open to short tasks. Best Times to Send a Survey in 2024 1.

NPS 52

NPS Customer Feedback CX Text Analytics 52

SurveySensum

APRIL 16, 2024

When teams begin each day by sharing their plans and blockers, dependencies become apparent. Get Started with SurveySensum Get a Live Demo Free Forever • No Feature Limitation • No Credit Card Required • Sign Up For Free Software tools such as Jira and Asana could be used for controlling and approving orderly issues.

Construction 52

Construction Social Media Engineering Actionable Insights 52

SurveySensum

JANUARY 8, 2024

Sign Up For Free Free Forever • No Feature Limitation • No Credit Card Required • Get a Live Demo 2. Sign Up For Free Free Forever • No Feature Limitation • No Credit Card Required • Get a Live Demo 3. Get a Live Demo Free Forever • No Feature Limitation • No Credit Card Required • Sign Up For Free

Touchpoint 52

Touchpoint B2B NPS Manufacturing 52

TeamSupport

JULY 25, 2023

On any typical day you’ll find your agents jumping between systems or platforms during any one conversation. The average agent handles 17 cases per day. Remember that your customers are busy people and they have more to accomplish in their day than to sit and wait on hold. What does that mean for the bottom line?

Customer Satisfaction 98

Customer Satisfaction Start-ups Customer Service Customer Expectations 98

Intercom, Inc.

JULY 22, 2019

By the time the big day rolls around, it can feel like all that’s left to do is kick off the launch party and wait for the upvotes to roll in on Product Hunt. Article author: “No, I’m trying to tell you that on launch day … you won’t have to.”. With this much of a head start, you’ll have your articles ready well before launch day.

Start-ups 177

Start-ups Engineering Machine Learning Sales 177

Intercom, Inc.

OCTOBER 15, 2018

Whether adding apps to the Messenger home screen, sending them within conversations or using them in Custom Bot flows, apps make taking actions like checking order status, scheduling demos, taking payments and much more right there in the conversation much easier and faster. Let prospects request or schedule a demo.

Start-ups 123

Start-ups Sales 123

Intercom, Inc.

JANUARY 25, 2022

People conduct work research at all hours of the day and for organizations that serve customers globally, that often means different time zones. For example, create a workflow that automatically places new leads in a nurturing flow when they mention “pricing,” “demo,” or “monthly plan” in conversations.

Sales 216

Sales Artificial Intelligence CRM Customer Acquisition 216

Fonolo

OCTOBER 26, 2022

Here’s the thing: call center agents have monotonous days. If industry competitors are helping their agents with innovative tech for day-to-day efficiency, why aren’t you? Book a demo of Fonolo’s Voice Call-backs today! Call center managers and leaders have some of the hardest jobs when it comes to agent engagement.

Contact Center 142

Contact Center Education Start-ups Customer Satisfaction 142

Intercom, Inc.

NOVEMBER 5, 2018

Easily book demos and calls with your best leads using our updated scheduling apps. Our Get a Demo and Google Calendar apps enable leads to book demos and meetings right in the Messenger, so that you can focus on selling, not scheduling. Get a Demo app updates. Google Calendar App Updates. Other scheduling updates.

Start-ups 120

Start-ups Sales AI Customer Experience 120

Customer Think

SEPTEMBER 7, 2021

Last week, Y Combinator held their Demo Day(s) for their Summer 2021 cohort. This was a massive graduating class: 377 startups from 47 countries. You can read a quick overview of all 377 (!) on TechCrunch, split across part one and part two. I read thr.

Technology 52

Technology Technology 52

Logicalware

APRIL 12, 2022

Every day, DFDS customer centres handle around 1,000 customer enquiries. A system that does it all from day one. Book a demo of Puzzel today. It employs 10,000 people and operates in more than 20 countries, mainly in Europe. Setting course for a better customer journey. This saves us important time,” Thomas says.

Transportation 98

Transportation Customer Service Customer Experience Hospitality 98

SurveySensum

SEPTEMBER 4, 2023

Launch these surveys after 90 days when customers have sufficiently used your product after purchase or sign-up. The best time to launch onboarding surveys is If onboarding is quick (a few hours or 1-2 days), do the survey right after they start. Detect & Prevent Customer Churn with SurveySensum – Request a Demo 7.

Customer Survey 52

Customer Survey NPS Customer Feedback Customer Retention 52

Helpt

JANUARY 18, 2024

Day 1: First Impressions and Unexpected Delights The day was finally here. Evening approached with new friendships formed and strategies for the next day discussed. Day 2: The Marvels of MedTech and AI's Promise With the first light of day came a fresh burst of energy. Good luck the rest of the weekend!”

AI 52

AI Entertainment Sports Gaming 52

SurveySensum

FEBRUARY 12, 2024

Understand that the fitness industry is changing day by day and rising above the competition. Get a Live Demo Free Forever • No Feature Limitation • No Credit Card Required • Sign Up For Free 3. Get a Live Demo Free Forever • No Feature Limitation • No Credit Card Required • Sign Up For Free

Start-ups 52

Start-ups Net Promoter Score Customer Feedback 52

Intercom, Inc.

JANUARY 15, 2019

Long gone are the days of door-to-door sales and telemarketing (RIP ??). For instance, instead of having your top sales rep spend weeks chasing that big-name lead who landed on your website once, why not have a bot automatically engage with all qualified visitors and schedule demos for your sales team?

Sales 127

Sales 127

Hodusoft

NOVEMBER 30, 2023

Resource Allocation: When abandonment rates are consistently high during specific times or days, staffing schedules may need to be adjusted or additional resources may need to be deployed. For more details, or to get a demo, visit- [link]. Ask for a Free demo! Boost call center performance!

Customer Satisfaction 59

Customer Satisfaction Technology Technology Actionable Insights 59

Hodusoft

JANUARY 3, 2024

The solution can be deployed quickly, often within a matter of days. Rinse and repeat till you find a provider that ticks all the boxes and is willing to provide you with a free demo for you to make an informed decision. If you are looking for reliable and cost-effective CCaaS solutions, contact us today to get a free demo.

Contact Center 59

Contact Center Omnichannel Start-ups CRM 59

Intercom, Inc.

MAY 8, 2018

We experienced this ourselves when considering which apps to use on our own Messenger Home screen on launch day. With our goals defined, it was time to figure out what Messenger apps to feature on launch day. For our website visitors, our most important goal was to put product demo resources front and center.

Start-ups 176

Start-ups Sales 176

Intercom, Inc.

JUNE 26, 2018

At Intercom, Customer Days , where people from across the company shadow Customer Support representatives and respond to customer enquiries, have become common as a way of removing the layers separating the people who make our products from the people who use the products. We have also introduced Sales Days.

Sales 163

Sales Engineering 163

ClientSuccess

AUGUST 31, 2021

Let’s say a demo of a new feature is on a customer meeting agenda. After the demo, they should have the data they need to say yes or no. . Your customers have other things to focus on during their days, making the time they spend with you in these conversations so precious.

52

52

SurveySensum

SEPTEMBER 15, 2023

5) Qualaroo Targeted surveys Multiple integrations Advanced analytics 15 days free trial available $ 99 /month 4.4 (5) 5) Retently NPS surveys and trend analysis Detailed reports and dashboards 7 days free trial available $25/month 4.8 (5) You can either request a demo or try their free version.

B2B 52

B2B NPS Sentiment Analysis Text Analytics 52

Logicalware

DECEMBER 18, 2023

Our Workforce Management system enables agents to input their available times, select preferred shifts, request shift changes, and organise their vacation days—all through a user-friendly web portal or the Puzzel WFM mobile application. Book a free demo today! Are you ready to optimise your contact centre?

Customer Service 52

Customer Service Customer Experience Omnichannel CX 52

CommBox

JULY 1, 2021

Click to Schedule a Demo Today. By allowing customers to easily interact with companies that historically have been hard to reach due to scale, via an app they most commonly use every day, even the biggest of companies and enterprises can provide an automated yet highly personal customer experience.

Machine Learning 98

Machine Learning Omnichannel Social Media AI 98

Logicalware

FEBRUARY 13, 2024

Gone are the days of huge manuals and extensive training, instead AI can be deployed to guide new joiners through interactions, providing them with accurate information to help them develop their skills and knowledge base. If you’re interested in learning more about how Puzzel can help you, contact us here to book your free demo.

Omnichannel 59

Omnichannel Social Media ML AI 59

Logicalware

MAY 22, 2023

Lack of automation and IT redundancy can hurt their efforts and create obstacles along the way, Puzzel Sales Intelligence focuses on automation with impact, freeing up time to invest in customer conversations and increasing efficiency in day-to-day tasks.

Sales 52

Sales CRM Customer Survey 52

SurveySensum

OCTOBER 27, 2023

Then, like a thunderbolt on a sunny day, it happens. of consumers expect businesses to respond to their negative reviews within seven days. Respond Promptly and Professionally: When a negative review is posted, respond within a reasonable timeframe (ideally within seven days, as mentioned). BONUS : 51.7%

B2B 52

B2B Construction Social Media Customer Feedback 52

Help Scout

JUNE 3, 2021

It’s nice to envision a world where you have all the time you need to search through tools, sit in on demos, and gather every detail. If you have a little more time, you can have a larger base pool of tools to look at and can schedule more demos. Do an initial demo call with a salesperson. How urgent is your need?

Scorecard 105

Scorecard Start-ups Sales Gaming 105