Qualtrics

SEPTEMBER 18, 2020

With instant day-to-day access to customers through the WhatsApp mobile app and web/desktop versions, businesses can easily adopt it as a primary distribution channel for feedback. In order for you to use the Qualtrics-WhatsApp integration, you must first have an XM Directory license , along with licensing that includes SMS distributions.

Engineering 26

Engineering Business Management 26

SurveySensum

FEBRUARY 14, 2024

Zonka Feedback Zonka Feedback is an exceptional employee feedback survey app. Effective contact management via directories. TinyPulse This employee feedback platform is a simple yet powerful app that offers a seamless experience for staying informed about your company culture’s health.

Close the Loop 52

Close the Loop Start-ups Text Analytics Outlook 52

SurveySensum

MARCH 15, 2024

Pros Easy-to-use interface Customizable surveys 2-hour SLA guaranteed End-to-end CX consultation Advanced text analytics software Real-time feedback analysis and tracking Journey-based dashboard for comprehensive analysis Survey throttling Cons Some app integrations are missing but their swift support team is ready to integrate on your request.

Text Analytics 52

Text Analytics NPS Outlook CX 52

Steven Van Belleghem

NOVEMBER 28, 2023

Search 1.0 – with search engines like Yahoo and AltaVista – consisted of simple human-edited directories of websites, like some sort of “yellow pages”. The Era Of Search 3.0 One of the most important evolutions of today and tomorrow has certainly been that of search.

CX 62

CX Customer Experience Entertainment Gaming 62

PeopleMetrics

NOVEMBER 1, 2022

Customers who prefer mobile banking value the ease of using an app, but are likely also concerned about how banks are making their apps secure. For example, let’s say a bank’s new CX team starts by mapping major pain points and discovers that customers are dissatisfied with the bank’s mobile app.

Customer Experience 62

Customer Experience CX Net Promoter Score Omnichannel 62

Lumoa

MAY 16, 2024

and it looks like this: To set up the booktest, you need first to create a directory for the tests. This directory can be named for example ‘book’ or ‘test’. In this example, we use the directory name ‘book’ to leave out the namespace for the traditional unit testing. The predictor is stored in predictor/predictor.py

Machine Learning 83

Machine Learning ML Engineering Text Analytics 83

SurveySensum

FEBRUARY 26, 2024

Pros 2-hour SLA support guaranteed Great value for money Complete solution for EX professionals Cons Some app integrations are missing but the swift support team is ready to integrate on your request. Pricing The Basic Plan starts at $99/month. Launch pulse surveys to gather real-time feedback and boost employee engagement with SurveySensum!

Text Analytics 52

Text Analytics Close the Loop Actionable Insights Start-ups 52

SurveySensum

APRIL 21, 2023

No integration with Active Directory to manage users. Best Features: Multi-Channel Feedback Collection: Medallia enables users to collect input from email, social media, web, in-app, messaging, and other connected devices. Wufoo Wufoo is a web app that helps businesses create and run online forms and surveys.

Text Analytics 52

Text Analytics Start-ups Social Media Customer Feedback 52

Qualtrics

APRIL 13, 2021

At the core of XM/ OS are three powerful interconnected services — XM Directory, iQ, and xFlow — that power all our apps, products and use cases and are backed by unbeatable enterprise-grade security, compliance, and governance trusted by over 13,000 companies and 80% of the Fortune 100.

Machine Learning 49

Machine Learning Sentiment Analysis Compliance Government 49

Qualtrics

JULY 20, 2021

For example, once a customer downloads a new banking app, the organization’s goal is to have the customer deposit funds into their bank account. Was there a bug with the app, or was it something else? But oftentimes a customer might stop just one or two steps into that journey. Organizations need to answer: why did they stop there?

Touchpoint 49

Touchpoint Customer Acquisition Innovation Sales 49

Qualtrics

OCTOBER 4, 2021

According to Bloomberg , use of Google's productivity apps shot up by 30% between March 2020 and October 2020. This imported data can then be loaded directly into the XM Directory and/or CX directory. Used by more than 2.6 How can I use it? It’s time to supercharge your productivity.

Transportation 26

Transportation Compliance Innovation CX 26

Hodusoft

MAY 8, 2022

These phones are registered with the SIP server with the IP PBX taking care of establishing the connection through the directory of phones and users coupled with the corresponding SIP address. Mobile phones running apps may also connect through the IP PBX Businesses Phone system. They can create sub-tenants on their terms.

CRM 52

CRM Transportation Technology Technology 52

Hodusoft

MAY 8, 2022

These phones are registered with the SIP server with the IP PBX taking care of establishing the connection through the directory of phones and users coupled with corresponding SIP address. Mobile phones running apps may also connect through the IP PBX Businesses Phone system. They can create sub-tenants on their terms.

CRM 52

CRM Transportation Technology Technology 52

Hodusoft

MAY 8, 2022

These phones are registered with the SIP server with the IP PBX taking care of establishing the connection through the directory of phones and users coupled with corresponding SIP address. Mobile phones running apps may also connect through the IP PBX Businesses Phone system. They can create sub-tenants on their terms.

CRM 52

CRM Transportation Technology Technology 52

Qualtrics

JANUARY 31, 2019

Whether you’re B2B or B2C, digital channels such as websites and mobile apps are major drivers of customer loyalty and brand perception. Qualtrics Mobile App SDK. Our in-app CX measurement capabilities now support local notifications to engage with your app users. React Native support for Qualtrics Mobile App SDK.

Compliance 22

Compliance CX Touchpoint B2C 22

Comm100

JANUARY 5, 2021

With live chat, you can support your customers from literally anywhere: in the office, at home on your laptop, or even via mobile app. For example, Comm100’s Lightweight Directory Access Protocol (LDAP) and other single sign-on protocols allow your agents to access Comm100 via centralized authentication. Mobile phishing attacks.

Compliance 52

Compliance Pharmaceutical Healthcare Government 52

Qualtrics

JUNE 23, 2020

By providing easy access to on-demand listening posts, across websites, apps, chatbots, intranets and partner extranets, companies can discover insights they didn’t even know to ask about. These behavior-based requests for feedback will likely be far more relevant to website or app visitors, making those people much more likely to engage.

Retail 26

Retail Healthcare Actionable Insights Touchpoint 26

Comm100

NOVEMBER 13, 2022

The most common channels supported within omnichannel customer service software are: Live chat: Live chat software lets customers on a website or mobile app engage with an agent in real-time, all through a familiar chat interface. It’s the most popular digital channel to communicate with a company on. Visitor SSO (Single Sign-On).

Omnichannel 88

Omnichannel Customer Service Social Media Healthcare 88

Comm100

FEBRUARY 9, 2018

This note-taking app has gradually become a core tool in my day to day life and I’ve been very pleased with the clean and simple features in its knowledge section. A directory is included which has most of the renowned healthcare providers that are well categorized by location, specialty (dentist, ophthalmologist, etc.) and gender.

Healthcare 41

Healthcare Government Customer Service Start-ups 41

ProProfs

JULY 10, 2022

Team directory to assign card covers. Monitor learners with time tracking apps. Apps for iOS, Android, and Kindle devices. Mobile apps for iOS and Android. The quizzes created on this tool are mobile-responsive and you can access these via a web browser or the Kahoot app. . Great mobile app support.

Gaming 52

Gaming Education Start-ups AI 52

ProProfs

JANUARY 25, 2022

Online Employee Directory. Mobile app. Workforce Engagement. Intelligence & Insights. Available on request. Employee Navigator. HR Management. Delightful Onboarding. Automatic Data Update. Documents On Demand. PTO Tracking. Benefits Administration. Starts at $445/month. OKR Software. Employee Performance Management. Dashboards.

Compliance 52

Compliance Start-ups Education Invoicing 52

Intercom, Inc.

APRIL 21, 2022

Companies would use phone directories used to compile and sell client lists. ” There’s got to be a way to resolve this on the website or in their app. The first example of the telephone being used as a marketing tool is in the early 1900s. By 1915, the first coast-to-coast telephone call was placed. ” So I called.

Start-ups 118

Start-ups Gaming Technology Technology 118

Intercom

NOVEMBER 30, 2023

Companies would use phone directories to compile and sell client lists. There’s got to be a way to resolve this on the website or in their app. The first example of the telephone being used as a marketing tool is in the early 1900s. By 1915, the first coast-to-coast telephone call was placed. I was like, “Oh man.” So I called.

Start-ups 98

Start-ups Technology Technology Gaming 98