Comm100

JUNE 8, 2021

Comm100 Task Bot guides customers through a series of questions and answers to resolve common FAQs and perform routine tasks like booking a meeting, signing up for a newsletter or event, and more. You can create a Task Bot that gathers meeting bookings through Calendly, event registrations, demos, newsletter sign-ups, and so much more.

Sales 52

Sales Gaming Customer Service Customer Satisfaction 52

Qualtrics

APRIL 7, 2020

Whether you’re testing out an idea, running a poll or doing market research, free online survey makers can help you get the insights you need. Here’s how to create the best online surveys around. Thanks to the internet, gathering actionable information through surveys has never been easier. A super-smooth survey experience.

Start-ups 57

Start-ups Customer Service Business Operations Customer Satisfaction 57

Comm100

JUNE 8, 2021

Comm100 Task Bot guides customers through a series of questions and answers to resolve common FAQs and perform routine tasks like booking a meeting, signing up for a newsletter or event, and more. You can create a Task Bot that gathers meeting bookings through Calendly, event registrations, demos, newsletter sign-ups, and so much more.

Sales 53

Sales Customer Service Gaming Customer Satisfaction 53

Comm100

JUNE 8, 2021

Comm100 Task Bot guides customers through a series of questions and answers to resolve common FAQs and perform routine tasks like booking a meeting, signing up for a newsletter or event, and more. You can create a Task Bot that gathers meeting bookings through Calendly, event registrations, demos, newsletter sign-ups, and so much more.

Sales 52

Sales Customer Service Gaming Customer Satisfaction 52

Ameyo Callversations

AUGUST 16, 2022

Brands worldwide are automating WhatsApp to create proactive message templates directed at clients who have chosen to receive updates on orders, appointments, service requests, or payments. Brands can also use innovative ways to push surveys to customers for more upgraded services or solutions. Automated and Proactive Communication.

B2C 52

B2C Sales Innovation B2B 52

Lumoa

JUNE 14, 2023

You’ve designed your NPS survey and emailed it to all your customers—and the results are in… but not those you were expecting. We expect the product or service to meet certain pre-defined standards and deliver the promised value. But, if it falls short of those expectations, we’re often quick to voice our displeasure.

NPS 83

NPS Sentiment Analysis Start-ups Net Promoter Score 83

Intercom

APRIL 27, 2021

Creating a template or process for managing all of your Macros will help maintain continuity for customers when interacting with your business. We like to add recent events data to our sidebar so we can understand the most recent actions a customer took or Articles they’ve read.

Start-ups 59

Start-ups Customer Expectations Education Touchpoint 59

SurveySensum

MARCH 25, 2024

Those pesky little windows are called exit pop-up surveys and can save between 10-15% of abandoning visitors. Exit intent popups are a type of website popup survey that is triggered when a visitor shows intent to leave the webpage. So, launch popup surveys with SurveySensum and understand your customers better!

Sales 52

Sales Education Customer Retention Customer Satisfaction 52

SurveySensum

SEPTEMBER 6, 2023

It helps you launch NPS surveys , making it easier to pinpoint customers who genuinely endorse your product and are potential brand ambassadors. To achieve this, Send them a template for giving reviews or testimonials and ask their permission. And that’s why promoters become the gateway. You get all just for being a part of it.

NPS 52

NPS Social Media Net Promoter Score Customer Loyalty 52

Comm100

MARCH 16, 2022

In McKinsey and Company’s Public Sector Benchmark Survey, they surveyed more than 20,000 citizens across 140 government services in seven countries to understand if, and how much by, governments were falling behind private sector organizations in CX. The results spoke for themselves. Acquia, Transforming the UK Citizen Experience .

Government 80

Government Customer Service Compliance CX 80

SurveySensum

FEBRUARY 23, 2024

Well, with the power of pulse surveys , that dream can become your reality. Now, what is a pulse survey? Unlike those long annual surveys that feel more like a marathon than a conversation, pulse surveys are quick, concise, and oh-so-effective. First, let’s start by understanding the pulse survey meaning.

Close the Loop 52

Close the Loop Text Analytics Actionable Insights Sentiment Analysis 52

ProProfs

APRIL 5, 2022

On-Page and Conversion Rate Optimization (CRO) Lead Generation Tools – These tools aim to convert your website visitors into leads through quizzes, surveys, forms, social proofs, etc. Pre-designed templates for quick lead survey creation. Add lead forms to the start or end of website surveys.

Social Media 52

Social Media CRM Start-ups Net Promoter Score 52

Zendesk

MARCH 31, 2023

Event Manager Pro (Support) is designed with an accessible UI that seamlessly integrates with your Zendesk workspace, making it easier than ever to log events to customer profiles or timelines via the sidebar app in the Agent Workspace. With easy definable templates, you can make sure events contain the right information and data.

Artificial Intelligence 94

Artificial Intelligence Machine Learning Compliance Contact Center 94

Totango

AUGUST 11, 2022

Digital interactions that inform SaaS client relationships span the range of the customer journey , from pre-purchase marketing engagements to onboarding to subscription renewals, upsells and brand advocacy. Customer satisfaction and feedback surveys. The best way to address support issues is by pre-empting them. FAQ searches.

Net Promoter Score 107

Net Promoter Score Social Media Customer Journey Map Customer Relationship 107

ProProfs

FEBRUARY 3, 2022

Inviting people for online meetings and events. They offer useful features, including templates for online courses & quizzes, online classrooms, question banks, instant reports, mobile-friendliness, and localization. . 100+ Ready-to-Use Templates. It offers you the ability to pre-assign grades to correct answers.

E-commerce 52

E-commerce Start-ups Education Manufacturing 52

Comm100

NOVEMBER 13, 2022

Depending on need, these requests can include booking meetings, capturing contact details, or registering attendees for upcoming events. 90% of customers surveyed say that they want a convenient experience when they interact with a brand online, and on the web that often means removing barriers to information. The benefits of chatbots.

AI 52

AI Healthcare Start-ups Machine Learning 52

Intercom, Inc.

NOVEMBER 28, 2018

This is a cold-email outreach tool that includes sales email templates and automatic follow-ups. We have our templates synced to our CRM so reps can send contracts directly to prospects with opportunity details like product and pricing information populating automatically on the forms. Outreach.io. Automation and integration tools.

Sales 192

Sales CRM Customer Relationship Management Start-ups 192

Aquire

JANUARY 21, 2022

For example, a survey among U.S. Older surveys have even suggested that live chat has the highest customer satisfaction rate among channels, surpassing emails and phone. Many chat platforms enable you to launch pre-chat and post-chat forms to collect data. An example of a pre-chat form in the Acquire Platform.

Omnichannel 52

Omnichannel Customer Satisfaction Sales Sports 52

ProProfs

JULY 11, 2022

These tools let you create and administer your pre-hire tests and compare the applicants’ performance in a centralized and streamlined way. . Pre-Built Tests – You’ll need a wide variety of recruitment assessment tests. So, tools that offer pre-built, professionally-designed hiring tests should be among your top contenders. .

AI 52

AI Engineering Start-ups Gaming 52

ProProfs

OCTOBER 26, 2021

Just a handful of educational templates. It supports surveys and built-in reporting for this purpose. Calendar: View events by day, week, month, or year. Easily organize past and upcoming events into distinct categories. Notifications: Receive predefined and automatic email notifications following selected events.

Education 52

Education Start-ups Compliance Engineering 52

Aquire

AUGUST 24, 2021

Demand generation: using targeted programs such as webinars, events, whitepapers, and live demos or free trials. You can post various surveys on social media platforms and store the data in your CRM software. You can also merge them with sign up forms, surveys, and email listings. Avoid “cookie-cutter” site templates.

Sales 52

Sales CRM Social Media Start-ups 52

SugarCRM

NOVEMBER 19, 2019

You can also choose from the built-in email templates or create your own for a responsive email campaign. For this, use the drag-and-drop builders or choose the lead form templates. Being an all-in-one marketing automation platform, Sugar Market lets you manage and track your webinars and online events. What Are You Waiting For?

Social Media 20

Social Media CRM Touchpoint Actionable Insights 20

ProProfs

FEBRUARY 16, 2023

Features 100+ Ready-to-Use Templates 100+ professionally built quiz templates – both scored & personality to create quizzes in under five minutes. Automated Grading ProProfs offers you the ability to pre-assign grades to correct answers. ✅ Customizable lead forms to enable lead capture through quizzes.

Start-ups 52

Start-ups Gaming Education Entertainment 52

Qualtrics

APRIL 19, 2021

In our new digital environment, good government employee experience programs will have these five characteristics: It’s deeply embedded across the employee’s journey with the organization: Employee experience management is not a stand-alone program limited to an annual survey and rote action planning exercises managed by HR.

Government 26

Government Touchpoint Actionable Insights Education 26