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Conquering Uncertainty: How Intelligent Document Processing (IDP) Empowers Your Credit Analysts

Lightico

Enhanced Efficiency – Freeing Up Time for High-Value Analysis IDP automates the tedious, “Stare & Compare” – manual process of data extraction from documents like income stubs, pay slips, and bank statements compared to submitted applications/CRM data and reporting agency data.

Finance 75
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Looking ahead to the future

Zendesk

Please note that this post contains forward-looking statements, including, among other things, statements regarding Zendesk’s future financial performance, its continued investment to grow its business, and progress toward its long-term financial objectives. The post Looking ahead to the future appeared first on Zendesk.

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EU-US Data Privacy Framework and Adequacy Decision

Zendesk

security surveillance activities; (2) availability of redress mechanisms for EU individuals. The European Commission’s statement on the updated EU-US Data Privacy Framework is available here. The EU-US Data Privacy Framework addresses two concerns of the European Court of Justice: (1) scope and proportionality of U.S. Have questions?

Legal 52
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Communicating CX: 15 Tips for Talking About Customer Experience

Experience Investigators

That’s why the foundational work of defining CX at your organization — through a CX Mission Statement and CX Success Statement — is so critically important to accomplishing real change and delivering on real outcomes through customer experience. Secure executive buy-in on CX (and build excitement with them).

CX 110
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Tackling the problem: A simple three-part framework to align your team’s efforts

Intercom, Inc.

We start every project with a problem statement that answers these questions: . A well-crafted problem statement ensures the team shares an understanding of the core problem your customers are facing. This requires input from several teams – including security – and solves a critical problem for customers. Investment.

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Breaking Down the Customer Success Trust Equation

ClientSuccess

As CSMs, we all want to establish a baseline of trust and security with our customers. The statement “I can trust my Customer Success Professional with that information; she has never violated my confidentiality before,” shows a level of intimacy and security between a CSM and the customer. S = Self Orientation .

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A preview of Advanced Encryption in Zendesk

Zendesk

The Schrems II decision around EU-US data transfers in 2020 put security considerations into the limelight, but the truth is that building and protecting customer trust has always been paramount at Zendesk. This feature also helps our customers comply with data protection and privacy obligations and strengthens your security posture.