5 Tips for Being More Transparent with Your Customers
CX Accelerator
APRIL 1, 2022
After service had been restored, I got a call from a customer. It just so happened to be from a customer to whom I had issued a service credit just a day earlier in hopes of restoring his confidence in our company. When I began to make my offer, the customer responded with something like: “Look.
Let's personalize your content